Founder's Office (Deal Desk)
Dodo Payments · Posted Oct 22
Global Merchant of Record and billing platform for SaaS and AI-first companies
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About the role
Dodo Payments is a merchant of record carrying compliance responsibility for merchants across global markets. The Deal Desk is being established to embed compliance into merchant onboarding, escalation, and deboarding decisions alongside product and risk teams, enabling sales to get real-time compliance answers. This Founder’s Office role brings legal and regulatory judgment to merchant acceptance, categories, and deal terms, especially for edge cases, before the desk evolves into a structured function under the Compliance team.
What you will do
- Join sales and merchant calls to ensure compliance, acceptance, or contract promises are legally deliverable.
- Bring the regulatory compliance perspective to merchant onboarding, escalation, and deboarding meetings alongside product and risk teams.
- Work through edge cases: merchants with novel business models, categories, or markets; propose compliant paths or clear rejections with rationale for sign-off.
- Help define which new merchant categories and customer types can be supported and under what conditions.
- Handle contract-related aspects of deals and day-to-day commercial requests: negotiated merchant terms, partner term updates, vendor onboarding paperwork, etc., using standard legal documentation.
- Maintain the backend pricing table to ensure negotiated terms are accurately recorded and applied.
- Track regulatory and card scheme rule changes relevant to Dodo’s markets and flag operational impacts.
- Convert recurring compliance decisions into written positions to avoid repeated escalations.
Skills used in this role
What the employer is looking for
- Qualified lawyer with 1–2 years post-qualification experience in the general corporate team of an Indian or international law firm, or in an in-house legal team at a company with cross-border operations.
- Comfortable starting without predefined answers or processes.
- Creative problem-solving: understanding rules is the baseline; finding workable paths within them is the core task.
- Clear, fast written communication with non-lawyers (sales, product, partners) to deliver actionable answers.
- Strong spine: desire to close deals but willingness to say no when compliance boundaries are breached, and ability to hold that position under pressure.
- Sound judgment on the limits of authority: decisive on known matters, disciplined about escalating unknowns.
- Interest in payments, cross-border regulation, and how compliance shapes business offerings.
- Prior payments exposure is a plus, not required.
Preferred qualifications
- Experience in merchant of record models, card scheme rules, or cross-border payment compliance.
Benefits and support
- Health and Accidental insurances.
- Clear growth path based on performance.
- Direct exposure to founders and cross-functional decision-making from day one.
- Hands-on grounding in live cases involving cross-border payments regulation and merchant of record structures.
- Opportunity to build and eventually lead the Compliance Deal Desk as it matures.
About Dodo Payments
Dodo Payments is a global Merchant of Record (MoR) and billing platform designed for SaaS, AI-first, and digital product businesses. The platform streamlines cross-border commerce by taking care of legal and financial responsibilities, global tax calculations, compliance, invoicing, and local payment processing across more than 150 countries. It empowers developers, solopreneurs, and scaling enterprises to monetize globally without setting up local entities.
- Industry
- Payments
- Company size
- 50-100 employees
- Founded
- 2024
- Location
- Bengaluru, India
- Funding stage
- Seed
Funding
Seed · $2.1M raised
- 2025-02-01Seed$1M
- 2025-12-24Pre-Seed$1.1M
Leadership
Co-Founder & CEO
Ayush Agarwal
Co-Founder & CPTO
Recent coverage
Inc42
Cross-border Payments Startup Dodo Lands $1.1M In Pre-Seed Round2025-02-25
Financial IT
Dodo Payments secures $1.1 million in pre-seed funding2025-03-11