Financial Systems Analyst II
American Express · Posted Nov 2
Banking, credit card, payment network, and travel services
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About the role
The Finance Agentic Automation team identifies and delivers AI-driven solutions for complex Finance problems, working at the intersection of Agentic AI, software engineering, enterprise platforms, and Finance processes. The role partners with business and technology teams to translate Finance problems into AI use cases, shape solutions using LLMs, agents, RAG and orchestration, and drive them from idea to production and measurable business outcomes.
What you will do
- Identify and prioritise Finance opportunities where Agentic AI and automation can create meaningful business value.
- Translate business problems into clear use cases, requirements, priorities and delivery plans.
- Shape solutions using LLMs, AI agents, tool/function calling, orchestration, RAG/retrieval, context management, evaluation and observability.
- Partner with engineering teams working across Java, Python, APIs, data, integrations and enterprise platforms.
- Evaluate solution options and make informed trade-offs across business value, technical feasibility, risk and scalability.
- Manage key dependencies, risks, blockers and decisions throughout delivery.
- Coordinate across Finance, engineering, product and platform teams to ensure effective execution.
- Ensure solutions meet expectations for security, reliability, maintainability, performance and production readiness.
- Define success measures and track adoption, effectiveness and business outcomes.
- Stay current with evolving Agentic AI capabilities and assess their relevance to Finance use cases.
Skills used in this role
What the employer is looking for
- 5+ years of experience in software engineering, technology product management, automation or related roles.
- Strong understanding of Generative AI and Agentic AI concepts, architectures and use cases.
- Working knowledge of Java and Python, with the ability to understand technical designs, code and system behaviour.
- Strong understanding of APIs, backend systems, integrations, data flows and distributed architectures.
- Familiarity with LLMs, agents, tool calling, orchestration, RAG, context/state management, evaluation and observability.
- Proven ability to solve complex, cross-functional business and technology problems.
- Strong analytical skills and ability to create structure when requirements or solutions are unclear.
- Strong execution and stakeholder management skills across business and technology teams.
- Excellent written and verbal communication skills.
- High degree of ownership, curiosity, judgment and accountability.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Investing.com
AmEx lifts 2026 profit forecast, plans to cut 5% of workforce2026-10-23
Associated Press
American Express profits rise; company plans to cut workforce by 5%, or about 3,500 employees2026-10-24
MarketScreener
American Express raises 2026 profit forecast as affluent customers keep spending2026-10-23
GuruFocus
American Express Co (AXP) Q3 2026 Earnings Call Highlights: Record $20.1 Billion Revenue2026-10-24