Financial Business Analyst 02– Order Management / Quote-to-Order
Oracle · Posted Oct 25
Cloud infrastructure, enterprise software, database systems, and AI-powered business applications
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About the role
Customer Entitlement Services researches customer inventories and prepares accurate license entitlements supporting Oracle Health customer orders. The team works alongside Sales, Deal Management, Finance, Pricing, and Data Migration, and focuses on simplifying and automating entitlement processes. This entry-level IC1 role (AMER shift) involves researching Oracle systems such as Asset Report, PeopleSoft (HAT), and ROSIE, migrating customer license information, analyzing volume trends, and delivering entitlement summaries within agreed timelines.
What you will do
- Research customer inventories and details in Oracle systems, including Asset Report, PeopleSoft (HAT), and ROSIE, to prepare accurate Oracle Health entitlements and identify usage patterns or optimization opportunities.
- Migrate customers' existing license information accurately and on time in line with Oracle policies, helping customers manage licenses and supporting Sales and Deal Management activity.
- Work with Sales, Deal Management, Finance, Pricing, Data Migration, and PRG to resolve entitlement needs and help process customer orders efficiently.
- Serve as a primary contact for process inquiries, clarify requester requirements, and deliver requested entitlement summaries within agreed timelines.
- Analyze volumes and trends, apply analytical and statistical rigor to complex problems, and report findings that support management decisions and process improvement.
- Simplify and automate Customer Entitlement Services processes while building knowledge of Oracle policies, systems, and research tools and maintaining periodic core-process certification.
- Maintain working knowledge of Oracle policies, systems, and research tools, and complete periodic core-process certification to support consistent entitlement decisions.
- Independently build comprehensive customer entitlements with attention to the potential effects of licensing decisions on revenue, billing, and terminations.
Skills used in this role
What the employer is looking for
- Strong research, analytical, problem-solving, and attention-to-detail skills for assessing customer inventories and producing accurate entitlement information.
- Ability to understand customer requirements, communicate clearly with requesters, and coordinate with cross-functional teams.
- Ability to work independently with limited direct supervision and deliver accurate summaries within required timelines.
- Ability to use data, volume trends, and analytical or statistical methods to support sound business decisions and process improvement.
Preferred qualifications
- Familiarity with customer licensing, license migration, entitlements, or Oracle Cerner client inventories.
- Exposure to Asset Report, PeopleSoft (HAT), ROSIE, or comparable customer research systems.
- Understanding of pricing, quoting, booking, revenue recognition, invoicing, or related Sales and Finance processes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Oracle
Oracle Corporation is a multinational computer technology company specializing in cloud-engineered hardware, enterprise software, and database management systems. It provides comprehensive cloud solutions such as Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (OCA) to power digital transformations globally. Headquartered in Austin, Texas, Oracle is a major player in enterprise AI integration and database solutions.
- Industry
- Cloud Computing
- Company size
- 141000 employees
- Founded
- 1977
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $56B raised
- 2025-10-24Post IPO Debt$18B
- 2025-02-03Conventional Debt$18B
Leadership
Lawrence J. Ellison
Chairman of the Board and Chief Technology Officer
Clay Magouyrk
Chief Executive Officer
Mike Sicilia
Chief Executive Officer
Hilary Maxson
Chief Financial Officer
Jae Evans
Global Chief Information Officer and Executive Vice President
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