Financial Business Analyst 01– Order Management / Quote-to-Order
Oracle · Posted Oct 25
Cloud infrastructure, enterprise software, database systems, and AI-powered business applications
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About the role
Oracle Health Customer Entitlement Services supports customer licensing and entitlement operations. The team researches customer inventories, validates license entitlements, and supports license migration using internal Oracle systems. This role analyzes entitlement records, collaborates with Sales, Deal Management, Pricing, Finance, and Data Migration teams, and identifies workflow automation and process improvement opportunities.
What you will do
- Customer Entitlement Analysis: Research and validate customer licensing information using Oracle internal applications, including Asset Report, PeopleSoft (HAT), and ROSIE, to maintain accurate entitlement records.
- License Migration Support: Support accurate and timely migration of existing customer licenses in accordance with Oracle policies and established procedures.
- Cross-Functional Collaboration: Partner with Sales, Deal Management, Pricing, Finance, and Data Migration teams to resolve entitlement discrepancies and facilitate efficient order processing.
- Customer Request Management: Understand internal and external customer requirements, prepare accurate entitlement summaries, and deliver requested information within agreed timelines.
- Workflow Coordination: Manage queue workflows and support allocation of requests based on resource capabilities, priorities, and operational requirements.
- Reporting and Analysis: Monitor request volumes, identify trends, and provide operational insights to support management decisions.
- Process Improvement: Identify opportunities to simplify processes, reduce manual effort, and improve operational efficiency through automation.
- Policy Compliance and Knowledge Development: Maintain working knowledge of Oracle policies, internal systems, and related business processes, including pricing, quoting, booking, billing, revenue recognition, and invoicing. Complete required process certifications.
Skills used in this role
What the employer is looking for
- Analytical and problem-solving skills: Ability to research information, analyze customer records, identify discrepancies, and develop accurate conclusions.
- Attention to detail: Ability to maintain accuracy when reviewing licensing information, preparing entitlement summaries, and processing requests.
- Communication skills: Ability to understand requester requirements, communicate findings, and respond clearly to process-related inquiries.
- Cross-functional collaboration: Ability to coordinate effectively with multiple stakeholders to resolve issues and complete operational activities.
- Independent execution: Ability to manage assigned work, investigate issues, and meet timelines with limited direct supervision.
- Process and policy adherence: Ability to learn and apply established business policies, workflows, and quality standards.
- Reporting and analytical reasoning: Ability to analyze operational volumes and trends and communicate insights that support business decisions.
Preferred qualifications
- Exposure to customer entitlement management, software licensing, or license migration processes.
- Familiarity with enterprise business systems or Oracle applications, such as Asset Report, PeopleSoft (HAT), or ROSIE.
- Understanding of pricing, quoting, booking, billing, revenue recognition, or invoicing processes.
- Experience identifying process improvements, workflow simplification, or automation opportunities.
- Exposure to queue management, operational reporting, or resource allocation workflows.
- Familiarity with sales operations, deal management, finance operations, or customer support processes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Oracle
Oracle Corporation is a multinational computer technology company specializing in cloud-engineered hardware, enterprise software, and database management systems. It provides comprehensive cloud solutions such as Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (OCA) to power digital transformations globally. Headquartered in Austin, Texas, Oracle is a major player in enterprise AI integration and database solutions.
- Industry
- Cloud Computing
- Company size
- 141000 employees
- Founded
- 1977
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $56B raised
- 2025-10-24Post IPO Debt$18B
- 2025-02-03Conventional Debt$18B
Leadership
Lawrence J. Ellison
Chairman of the Board and Chief Technology Officer
Clay Magouyrk
Chief Executive Officer
Mike Sicilia
Chief Executive Officer
Hilary Maxson
Chief Financial Officer
Jae Evans
Global Chief Information Officer and Executive Vice President
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