Financial Analyst
American Express · Posted Oct 26
Banking, credit card, payment network, and travel services
Gurugram, HR, IndiaFull-timeHybridSenior Level5+ years₹18.0L–₹28.0L yearly42 applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
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About the role
The First Line Risk Management team at American Express supports the organization's control environment across financial services and credit card operations. The role involves audit coordination, control testing, risk and control self-assessments, issue management, and risk governance. Based in Gurugram, the analyst will work with business teams, Compliance, Operational Risk, and Internal Audit to strengthen controls and ensure timely remediation.
What you will do
- Act as a key point of contact for coordinating internal audits, external audits, and regulatory reviews.
- Manage end-to-end audit coordination activities, including audit planning, documentation, evidence collection, stakeholder engagement, and timely closure of audit requests.
- Collaborate with business teams, auditors, and risk partners to ensure timely and accurate responses to audit observations.
- Track audit findings, remediation plans, and closure timelines, ensuring appropriate governance and escalation.
- Identify recurring audit themes and recommend sustainable control improvements.
- Execute and coordinate periodic control testing activities to assess the design and operating effectiveness of key business controls.
- Develop and maintain control testing plans, testing documentation, evidence, and results.
- Identify control deficiencies, document findings, and work with stakeholders to develop corrective action plans.
- Monitor control performance, identify emerging risks, and recommend opportunities for control enhancement.
- Support continuous control monitoring and ensure timely remediation of identified gaps.
- Support the implementation and execution of the First Line Risk Management framework across business processes.
- Facilitate Risk and Control Self-Assessments (RCSA), including risk identification, control evaluation, and documentation.
- Assist in identifying, assessing, monitoring, and mitigating operational risks.
- Support risk event identification, root cause analysis, and corrective action tracking.
- Ensure adherence to internal risk management policies, procedures, and control standards.
- Partner with business teams to embed risk awareness and strengthen accountability for risk and control ownership.
- Track and monitor risk, audit, and control-related issues through their lifecycle.
- Coordinate with issue owners to develop remediation action plans and ensure timely closure.
- Review remediation evidence and support validation of corrective actions.
- Identify overdue actions, recurring issues, and potential risk exposures for management escalation.
- Collaborate with business teams, Compliance, Operational Risk, Internal Audit, and other control functions.
- Provide guidance to stakeholders on risk management expectations, control requirements, and audit preparedness.
- Drive timely follow-ups and resolution of audit and risk-related deliverables.
- Build effective working relationships to promote a proactive risk and control culture.
Skills used in this role
Operational Risk ManagementInternal ControlsAudit CoordinationControl TestingIssue ManagementRegulatory ComplianceRisk GovernanceRemediationRoot Cause AnalysisRCSAThree Lines ModelMicrosoft ExcelPowerPointRisk Reporting ToolsStakeholder ManagementCommunicationProblem SolvingAnalytical SkillsAttention to DetailInterpersonal SkillsPlanningOrganizational Skills
What the employer is looking for
- MBA in Finance, Risk Management, or a related discipline; or
- Qualified Chartered Accountant (CA).
- Minimum 5+ years of relevant experience in operational risk management, first line risk management, internal controls, audit coordination, or control testing.
- Experience in banking, financial services, credit cards, or other financial institutions is preferred.
- Demonstrated experience managing audit engagements, control assessments, issue remediation, and risk governance activities.
- Working knowledge of operational risk frameworks, RCSA methodologies, control testing principles, and the Three Lines Model.
- Experience coordinating with multiple stakeholders and managing deliverables within defined timelines.
- Strong understanding of operational risk management and internal control frameworks.
- Hands-on experience in audit coordination, control testing, and issue management.
- Strong analytical and problem-solving capabilities with attention to detail.
- Ability to assess control gaps, identify root causes, and recommend practical solutions.
- Excellent stakeholder management, communication, and interpersonal skills.
- Strong planning, organizational, and execution capabilities.
- Ability to independently manage multiple priorities in a dynamic environment.
- Proficiency in MS Excel, PowerPoint, and risk reporting tools.
- Ability to prepare concise management reports and communicate risk-related insights effectively.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
SJ
Stephen J. Squeri
Chairman and Chief Executive Officer
CL
Christophe Le Caillec
Chief Financial Officer
RR
Ravi Radhakrishnan
Chief Information Officer and Executive Vice President
MR
Monique R. Herena
Chief Colleague Experience Officer
ER
Elizabeth Rutledge
Chief Marketing Officer
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