Financial Analyst
American Express · Posted Oct 15
Banking, credit card, payment network, and travel services
Get a personal compatibility score
Add a resume for personal matches
About the role
Global Supply Management (GSM) supports American Express in sourcing, contracting and paying suppliers and partners, alongside third-party risk management and related services. The Supplier Payments Quality Control & Compliance Review team performs independent secondary reviews of supplier invoices and payment transactions before payment release, protecting the company from incorrect, duplicate or unsupported payments. This Band 30 Senior Lead Analyst role independently manages complex or high-risk AP and payment quality reviews, guides and mentors reviewers, and helps improve quality governance, operational consistency and team capability.
What you will do
- Lead independent, risk-based pre-payment QC of complex supplier invoices and payment transactions; ensure accurate, complete and timely review before payment release.
- Validate invoice details including supplier identity, Assess PO and non-PO invoices against contracts, purchase orders, goods/service receipts, delegated approvals and applicable policies; challenge incomplete or inconsistent evidence.
- Identify and assess duplicate-payment risks, incorrect amounts, unauthorized payments, supplier master data issues and other material financial/control exposures; determine appropriate escalation.
- Provide technical review guidance and second-level support to B28 reviewers for complex exceptions, policy interpretation and consistent application of QC checklists.
- Coordinate daily review priorities and ageing visibility with the manager; support workload allocation, capacity planning and adherence to agreed SLAs without compromising quality.
- Lead analysis of recurring quality errors, trends and root causes; recommend preventive controls, corrective actions and sustainable remediation with Operations and upstream teams.
- Maintain clear, auditable review documentation, exception decisions and evidence; contribute to management reporting on quality, first-pass yield, ageing, query themes and risk.
- Partner with Supplier Payments Operations, Procurement, Vendor Management, Technology and Control stakeholders to resolve complex cases and improve end-to-end process quality.
- Lead or support SOP/checklist updates, process standardization, knowledge-sharing, onboarding and targeted refresher training for reviewers.
- Support internal/external audits, control testing, issue remediation and process-change readiness; escalate significant or repeat deficiencies promptly.
- Identify opportunities for workflow automation and preventive validation while maintaining appropriate human review and governance.
Skills used in this role
What the employer is looking for
- Risk judgment and accountability: make defensible review decisions, challenge exceptions and escalate material concerns.
- Technical leadership: serve as a go-to AP/QC subject matter resource and coach less-experienced reviewers.
- Operational excellence: manage quality, timeliness and competing priorities with disciplined follow-through.
- Collaboration and influence: resolve cross-functional issues constructively and communicate clearly with senior stakeholders.
- Continuous improvement: use data, root causes and technology opportunities to reduce repeat errors and strengthen preventive controls.
- Bachelor’s degree in Commerce, Accounting, Finance or related discipline; relevant professional qualifications are an advantage.
- Typically 4–6+ years of relevant Accounts Payable, Supplier Payments or payment controls experience, including substantial hands-on pre-payment quality review experience (indicative band differentiation; subject to HR validation).
- Advanced practical knowledge of the end-to-end AP lifecycle, including PO/non-PO invoicing, supplier master data, tax, approvals, invoice accounting, payment processing and reconciliation.
- Demonstrated ability to independently review complex/high-value invoices and payment scenarios, interpret supporting documentation and identify material financial/control risks.
- Strong hands-on Oracle Accounts Payable knowledge, including supplier records, invoice/payment transactions, sub-ledger and general ledger; ability to trace discrepancies across the workflow.
- Proven capability in duplicate-payment prevention, supplier validation, accounting accuracy and pre-payment control effectiveness.
- Experience performing root-cause analysis, managing quality exceptions and supporting remediation, audit evidence and SOP/control improvements.
- Ability to coach junior reviewers, provide technical guidance, influence stakeholders and coordinate competing priorities without formal reporting authority.
- Strong Excel, data analysis, reporting, written communication and problem-solving skills; familiarity with automation/digital workflow improvements is desirable.
- General audit or compliance experience alone, without substantive AP process and payment QC expertise, is not sufficient for this role.
Benefits and support
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Digital Transactions
AmEx's Next Step for Agentic Commerce Is a Framework; Forter's Agentic Verification Move2026-10-13
FinTech Global
American Express hit with $350m AML penalty2026-10-12
Banking Dive
AmEx dinged by Fed, OCC; must pay $350M for AML failures2026-10-08
American Express IR
American Express Declares Regular Quarterly Dividend on Common Shares2026-09-28