Executive Director, Fund Services NAV Operations – EMEA
JPMorgan Chase · Posted Oct 28
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The EMEA Fund Services NAV Operations team at JPMorgan Chase partners with regional and global functions to enhance operational capabilities and deliver client service across fund services product delivery. The role sits within fund services operations, driving strategic programs, risk-based oversight, and business expansion. As an Executive Director, you will lead operational teams, develop metrics and management reporting, and represent Operations with regulators, clients, and prospects.
What you will do
- Lead operational teams supporting Fund Services product delivery
- Drive execution of a risk-based oversight model
- Develop and execute metrics and management reporting for ongoing operations
- Collaborate with cross-functional teams to resolve key business issues
- Represent Operations in interactions with regulators, clients, and prospects
- Ensure service delivery standards align with client agreements
- Champion people and engagement initiatives
- Build and influence a network of partners across leadership levels
- Develop engaging storylines for our diverse workforce
- Challenge the status quo and lead change control initiatives
- Oversee planning and execution of strategic priorities
Skills used in this role
What the employer is looking for
- 15+ years of experience in Fund services/ Fund Accounting
- Excellent people management and client relationship skills
- Proven organizational leadership with focus on client satisfaction, culture, risk, and governance
- Experience leading data and digital programs, including AI initiatives
- Strong commitment to diversity and inclusivity
- Excellence in execution and attention to detail
- Ability to constructively challenge the status quo
- Experience managing stakeholder and senior management expectations
- Hands-on approach to improving operations efficiency
- Advanced skills in controls and monitoring for governance and reporting
- Demonstrated success in client-facing operational leadership roles
Preferred qualifications
- Experience with platform re-engineering and visualization methods
- Expertise in driving engagement and people initiatives
- Strong network-building and influencing skills
- Ability to develop robust, consistent communication strategies
- Experience in regulatory and client-facing roles
- Familiarity with cross-functional collaboration in global organizations
- Track record of leading transformation and change management initiatives
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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