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Enterprise SMB Account Manager

Jio · Posted Nov 6

Telecommunications, 5G network, mobile telephony, and high-speed broadband internet services

Ahmedabad, Gujarat, IndiaFull-timeOnsiteSenior Level7–12 years₹12.0L–₹20.0L yearly53 applicants
Telecommunications5GDigital ServicesInternetMobile NetworkPublic Company
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About the role

Jio is hiring Account Managers for the SMB division within its Enterprise Business Unit. The role focuses on acquiring and managing enterprise/SMB customer accounts, expanding relationships, collaborating with solutioning teams, and managing the end-to-end sales cycle. Cloud and SaaS selling experience is preferable for the position.

What you will do

  • Acquire customers and achieve the targets given for the allocated accounts.
  • Responsible to acquire Enterprise customers by building a thorough understanding of key customer needs and requirements
  • Play an integral part in generating new sales that will turn into long lasting relationships
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Collaborate with the Solutioning team to provide the products and services and ensure timely delivery to customers
  • Maintain hygiene and control escalation matrix for customer complaints resolution
  • Follow internal processes to ensure the end to end sales cycle and meeting account metrics
  • Create Customer profile as per the template for each account assigned

Skills used in this role

What the employer is looking for

  • Experience - 07 - 12 years(must have at least 5 years experience in corporate sale or account management role of any industry )
  • Any Graduate or MBA preferred
  • Cloud and Saas selling experience is preferable
  • Building & Nurturing Account focused relationship: Prior experience of account management
  • Negotiation Skills - Ability to sell in competitive market, environment
  • Analytical Skill - Ability to analyze data/situation to gather insights
  • Communication Skills - Ability to convey thoughts effectively
  • Dealing Ambiguity - Ability to complete a project/task on a strict deadline with little direction
  • Leadership Skills - Ownership Mindset

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Jio

Reliance Jio Infocomm is a major Indian telecommunications company and digital services provider operating a nationwide LTE and 5G network. As a subsidiary of Jio Platforms and Reliance Industries, it offers extensive mobile telephony, broadband internet, and cloud services to hundreds of millions of subscribers across India.

Industry
Telecommunications
Company size
35000+ employees
Founded
2007
Location
Navi Mumbai, Maharashtra, India
Funding stage
Public Company

Funding

Public Company · $20.1B raised

MetaGoogleSilver LakeKKRGeneral Atlantic
  • 2023-10-03Conventional Debt$1.0B

Leadership

AA
Akash Ambani

Chairman, Reliance Jio Infocomm & Managing Director, Jio Platforms

MO
Mathew Oommen

President, Reliance Jio

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