Enterprise SMB Account Manager
Jio · Posted Nov 5
Telecommunications, 5G network, mobile telephony, and high-speed broadband internet services
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About the role
Reliance Jio's Enterprise Business Unit is hiring Account Managers for its SMB division in Mumbai. The role covers acquiring enterprise customers, growing existing relationships, collaborating with solutioning teams, and maintaining account and sales-process metrics. Cloud and SaaS selling experience is preferable, and account managers are expected to create customer profiles and manage complaint escalation.
What you will do
- Acquire customers and achieve the targets given for the allocated accounts.
- Responsible to acquire Enterprise customers by building a thorough understanding of key customer needs and requirements
- Play an integral part in generating new sales that will turn into long lasting relationships
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Collaborate with the Solutioning team to provide the products and services and ensure timely delivery to customers
- Maintain hygiene and control escalation matrix for customer complaints resolution
- Follow internal processes to ensure the end to end sales cycle and meeting account metrics
- Cloud and Saas selling experience is preferable
- Create Customer profile as per the template for each account assigned
- Building & Nurturing Account focused relationship: Prior experience of account management
Skills used in this role
What the employer is looking for
- Experience - 07 - 12 years(must have at least 5 years experience in corporate sale or account management role of any industry)
- Any Graduate or MBA preferred
- Negotiation Skills - Ability to sell in competitive market environment
- Analytical Skill - Ability to analyze data/situation to gather insights.
- Communication Skills - Ability to convey thoughts effectively
- Dealing Ambiguity - Ability to complete a project/task on a strict deadline with little direction.
- Leadership Skills - Ownership Mindset
Benefits and support
- Compensation and benefits are detailed in the job posting
About Jio
Reliance Jio Infocomm is a major Indian telecommunications company and digital services provider operating a nationwide LTE and 5G network. As a subsidiary of Jio Platforms and Reliance Industries, it offers extensive mobile telephony, broadband internet, and cloud services to hundreds of millions of subscribers across India.
- Industry
- Telecommunications
- Company size
- 35000+ employees
- Founded
- 2007
- Location
- Navi Mumbai, Maharashtra, India
- Funding stage
- Public Company
Funding
Public Company · $20.1B raised
- 2023-10-03Conventional Debt$1.0B
Leadership
Chairman, Reliance Jio Infocomm & Managing Director, Jio Platforms
President, Reliance Jio
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