Enterprise Account Executive - TMT
ServiceNow · Posted Nov 5
Cloud-based workflow automation and artificial intelligence platform services
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About the role
ServiceNow's field sales organization produces new business sales revenue from a SaaS license model through account planning, territory planning, prospect research and field-based sales activities. The role sits within the TMT (Telecom, Media, Technology/ITES) vertical, selling ServiceNow's IT platform and advising customers on their IT roadmap. This Enterprise Account Executive will develop C-suite relationships, orchestrate account strategy across a virtual team of Solutions Consultants, specialists, Success resources, partners and Marketing, and drive new business and deal negotiation.
What you will do
- Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
- Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
- Identify the right specialist/ support resources to bring into a deal, at the right time
Skills used in this role
What the employer is looking for
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 8+ years of direct sales experience within software OR Solutions sales organization
- Experience establishing trusted relationships with current and prospective clients and other teams within the TMT domain ( Telecom , Media , Technology/ITES .
- Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
- Experience in over achieving sales targets.
- The ability to understand the "bigger picture" and our plans around IT.
- Experience promoting a customer success focus in a "win as a team" environment
Benefits and support
- Compensation and benefits are detailed in the job posting
About ServiceNow
ServiceNow provides an end-to-end cloud-based platform and workflow automation solutions that help enterprises digitize and unify operations. Its platform leverages artificial intelligence and machine learning to streamline IT service management, customer service, and business processes.
- Industry
- Software Development
- Company size
- 10001+ employees
- Founded
- 2004
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $4.08B raised
- 2026-04-17Post IPO Debt$4.00B
Leadership
Chairman and Chief Executive Officer
President and Chief Financial Officer
President, Chief Product Officer and Chief Operating Officer
Chief Technology Officer and EVP, DevOps
Recent coverage
ServiceNow Newsroom
ServiceNow Reports Third Quarter 2026 Financial Results2026-10-28
GuruFocus
ServiceNow Reports Strong Q3 2026 with 20.5% Subscription Revenue Growth2026-10-29
The Futurum Group
ServiceNow Delivers Q3 Beat-and-Raise Driven by Accelerating Enterprise AI Adoption2026-10-30