Engineer, Staff_Customer Engineering_Power&Thermal
Qualcomm · Posted Sep 24
Semiconductor, 5G wireless technology, mobile platform, and AI computing solutions
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About the role
This position is part of the Qualcomm Customer Engineering Group, which collaborates closely with partners and customers — from concept through commercialization — across Qualcomm's broad Snapdragon platform portfolio. The team supports all aspects of embedded software including hardware and software architecture, feature prototyping, feature integration, software customization, performance and power optimization, system validation, and complex debugging efforts critical to product launch. This is a Staff-level Customer Engineering position focused on Power and Thermal software, system power management, and low-power architecture across a wide range of Qualcomm Snapdragon platforms and operating environments — including Android, Linux (LV/Yocto), QNX, and multi-OS virtualized stacks.
What you will do
- Lead troubleshooting of complex Power and Thermal software issues across multiple Snapdragon platforms and OS environments (Android, Linux, QNX, and others).
- Provide technical leadership for customer issues involving:
- Power management features – S2R, Dynamic Sleep / DSQB, PCM, and other low-power modes
- Thermal management and TDP workload characterization across product families
- Device and subsystem power states (AOP, RPMh, LPASS/ADSP, DSPs, NSP)
- Virtual-machine and hypervisor power interactions in multi-OS automotive and compute platforms
- Analyse system-wide power management flows across HLOS and non-HLOS components, including Linux, Android, QNX, TrustZone, AOP, DSPs, hypervisor, and platform hardware.
- Apply strong knowledge of Linux and Android Power Management frameworks to influence customer application design and investigate power management issues.
- Understand and debug the role of hypervisors in automotive and compute power management, including host/guest interactions, VM lifecycle management, resource ownership, and inter-VM power coordination.
- Provide power and thermal design recommendations for customer applications, workloads, and system architectures across Snapdragon platform families.
- Participate in technical discussions with customers, chipset power teams, thermal systems teams, architecture teams, product managers, and regional CE organizations.
- Translate customer requirements into clear internal software, system, and architecture requirements.
- Lead root-cause analysis, issue reproduction, log analysis, system characterization, and corrective action planning.
- Provide customer-specific software recommendations, patches, workarounds, and implementation guidance.
- Represent Qualcomm in technical discussions with customers and Tier-1/Tier-2 partners from initial requirements through feature implementation and product launch.
- Perform power and thermal characterization for platform-specific workloads including AI, multimedia, connectivity, and automotive TDP use cases.
- Analyse performance-versus-power behaviour for customer-specific AI networks and platform workloads, including NSP/DSP and HLOS processing pipelines.
- Support the development and validation of workload and loading tools, tuning monitoring tools to represent realistic product use cases.
- Provide accurate power measurement data and technical analysis to chipset power, PPAT, and thermal systems teams.
- Leverage hardware-level data and SoC registers for power characterization, debug, and APDP generation across target platforms.
- Conduct technical training and workshops for customers, partners, CE teams, and internal engineering organizations.
- Develop debug guides, architecture documentation, training materials, and reusable technical content on power and thermal topics across OS and platform families.
- Mentor and guide junior and early-career engineers on Power and Thermal software, system debugging, customer engagement, and technical analysis.
- Influence architecture and feature improvements by providing feedback based on hands-on customer and platform experience.
- Scale technical knowledge through creation of reusable diagnostics, debug methodologies, and issue-tracking artifacts applicable across platforms.
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Qualcomm
Qualcomm is a global leader in the development and commercialization of foundational technologies for the wireless industry, including mobile processors, 5G, and on-device artificial intelligence. The company designs and markets digital communications products, semiconductor solutions, and system software used globally across smartphones, automotive solutions, IoT devices, and computing systems. Through extensive R&D and intellectual property licensing, Qualcomm powers a highly interconnected and smarter world.
- Industry
- Semiconductors
- Company size
- 50000+ employees
- Founded
- 1985
- Location
- San Diego, California, USA
- Funding stage
- Public Company
Funding
Public Company · $53M raised
- 2018-11-01Grant
Leadership
President and Chief Executive Officer
Chief Financial Officer and Chief Operating Officer
James H. Thompson
Chief Technology Officer
Chief Marketing Officer
Ann Chaplin
General Counsel and Corporate Secretary
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