Director-Risk Management
American Express · Posted Nov 5
Banking, credit card, payment network, and travel services
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About the role
The Enterprise Risk Management & Risk Oversight (ERM&RO) organization within Global Risk and Compliance is a Second Line of Defense function responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The ERM Framework, Governance and Reporting team provides an independent view of the company's risk profile through risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting, spanning the AXP Bank Holding Company and American Express National Bank. The Director of ERM, ERM Framework and Program Adherence leads the design, execution and reporting of framework adherence reviews and provides effective challenge on risk management practices across the enterprise.
What you will do
- Maintain a deep understanding of various Interagency Supervisory Guidance on Risk Management, including, but not limited to: OCC Heightened Standards, Internal Control booklet of the Comptroller’s Handbook, Corporate and Risk Governance booklet of the Comptroller’s Handbook, Large bank Supervision booklet of the Comptroller’s Handbook.
- Main a deep understanding of the key ERM programs, including but not limited to Enterprise Risk Identification and Assessment, Enterprise Risk Appetite, Enterprise Effective Challenge, Risk Acceptance, New Product Governance, Change Management, Committee Governance, and Policy Management.
- Lead the design, maintenance, and execution of the processes to perform ERM framework and program adherence through their lifecycle.
- Establish clear roles, responsibilities for ERM framework and program adherence processes across the enterprise.
- Develop and provide appropriate guidance documents and training material to facilitate implementation of ERM framework and program adherence processes.
- Develop periodic reporting on framework and program adherence execution status and relevant findings/observations for senior management and the board.
- Analyze portfolio of identified findings/observations to uncover themes and report on any identified themes.
- Partner with the ERM Framework and Program teams in performing quality control during the execution of ERM program activities to drive data accuracy and completeness and enable effective regulatory / management reporting.
- Partner with the ERM Framework and Program teams as the Business Owners to provide requirements, facilitate User Acceptance Testing (UAT), and lead the user onboarding process including developing training materials and delivering training.
- Assist with periodic reviews and relevant information requests from regulators, Internal Audit and various stakeholders across the organization.
Skills used in this role
What the employer is looking for
- Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.
- Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.
- Strong understanding of financial markets, products, and regulatory requirements impacting risk management.
- Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.
- Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.
- Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.
- Professional certifications such as FRM, PRM, or CRM are highly desirable.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Investing.com
AmEx lifts 2026 profit forecast, plans to cut 5% of workforce2026-10-23
Associated Press
American Express profits rise; company plans to cut workforce by 5%, or about 3,500 employees2026-10-24
MarketScreener
American Express raises 2026 profit forecast as affluent customers keep spending2026-10-23
GuruFocus
American Express Co (AXP) Q3 2026 Earnings Call Highlights: Record $20.1 Billion Revenue2026-10-24