Director - Private Markets Data Services
BlackRock · Posted Oct 23
Investment management, asset management, risk analytics, and wealth services
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About the role
The eFront Insight business, part of Aladdin, focuses on BlackRock’s Private Markets technology strategy and a front-office platform for alternative investment professionals connecting Limited Partners, General Partners, and Asset Servicers. The Private Data Services team collects and validates investment data for investors in alternative assets. This Director role provides global leadership across Private Data Services operations, client management, and AI/automation-led transformation.
What you will do
- Provide global leadership for Private Data Services operations, with accountability for timely and high-quality delivery, effective workforce and capacity management, operational resilience and scalable operating practices.
- Lead client engagement and manage complex client escalations, partnering across client, product, technology and operations teams to drive timely resolution while identifying and addressing underlying systemic issues
- Establish strong operating discipline across service quality, productivity, controls and operational risk, using appropriate metrics and governance to continuously improve performance.
- Lead AI-enabled transformation and automation initiatives, identify opportunities to simplify workflows, reduce manual intervention, and improve the quality, efficiency and scalability of service delivery.
- Drive end-to-end process improvement and operating model transformation, translating operational challenges and client needs into sustainable solutions and measurable business outcomes.
- Build and develop a high-performing global organization by strengthening leadership capabilities, succession and talent pipelines, establishing clear accountability, and fostering an inclusive and collaborative culture.
Skills used in this role
What the employer is looking for
- University degree in Accounting, Finance, Economics, Business or related discipline.
- MBA or other relevant postgraduate qualification preferred.
- 16–20 years of relevant experience in financial services, including significant leadership experience across operations, managed services, investment data, or related functions.
- Strong understanding of private markets, financial instruments, investment data and valuation concepts, with experience operating in complex, high-volume environments.
- Demonstrated experience in client management and complex escalations, with the ability to influence stakeholders, navigate competing priorities and drive issues through to resolution.
- Demonstrated track record of leading large-scale transformation, AI and automation adoption, and process improvement, with a focus on delivering measurable improvements in quality, efficiency, scalability and client outcomes.
- Strong strategic thinking, analytical and problem-solving capabilities, combined with experience in operational governance, change management, developing high-performing teams, and communicating effectively across functions and geographies.
Benefits and support
- strong retirement plan
- tuition reimbursement
- comprehensive healthcare
- support for working parents
- Flexible Time Off (FTO)
About BlackRock
BlackRock, Inc. is an American multinational investment management corporation and the world's largest asset manager. The firm provides institutional and individual clients with a broad range of investment, advisory, and risk management products, including its proprietary Aladdin financial technology platform. Headquartered in New York City, BlackRock manages trillions in assets across global equity, fixed income, alternative investments, and iShares exchange-traded funds (ETFs).
- Industry
- Investment Management
- Company size
- 24900 employees
- Founded
- 1988-03-09
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
President and Director
Chief Financial Officer and Global Head of Corporate Strategy
Chief Operating Officer
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