Director of Sales
The Indian Hotels Company Limited (IHCL) · Posted Nov 2
Hotels, resorts, luxury palaces, wellness retreats, and in-flight catering services
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About the role
IHCL SeleQtions is opening Bodhi in Bodh Gaya, and this Director of Sales role will be based in New Delhi. The role leads sales and marketing strategy for the hotel, including forecasting, pricing, market intelligence, revenue management, and customer relationship building. It coordinates with Front Office, F&B, and Credits teams to drive revenue and loyalty.
What you will do
- Prepare appropriate forecasting tools and strategies to visualize market scenario and develop long range plans.
- Design and develop Sales and Marketing plans/programs for the unit to ensure customer loyalty and maximum revenue.
- Develop a means by which to continuously measure the program effectiveness as well as to track the trends in the local marketplace and beyond, which woud impact demand for the hotel.
- Build an accurate and effective database of current and potential guests/accounts.
- Maintain accurate and up-to-date information on competition’s performance, sales and marketing strategy etc.
- Keep track of the competitors and revise strategies accordingly.
- Propose room/F&B pricing strategy in consideration with hotel’s market positioning, target customer and desired mix.
- Develop a comprehensive market mix guideline and ensure sales as per those targets.
- Identify key customer needs through formal research, survey, sales calls & meetings.
- Implement revenue management techniques and ensure improved RevPAR.
- Co-ordinate with the Front Office & F&B Manager regarding daily sales, VIPs, regulars and other guest requirements.
- Co-ordinate with the Credits Manager on credit limits and outstanding from various guests/corporates.
- Build relationships, network & maintain regular contacts with corporate and individual customers, bookers, media, hoteliers and socialites.
- Be informed about the trends in hospitality, changing customer needs and behaviour and developments in other industries.
- Identify key communities, plan various initiatives and co-ordinate the support activities.
- In addition to the above functions, any other assignment / job given by the superior authority occasionally or on a daily basis are to be performed.
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About The Indian Hotels Company Limited (IHCL)
The Indian Hotels Company Limited (IHCL) is an Indian multinational hospitality company that manages a broad portfolio of hotels, resorts, jungle safaris, palaces, spas, and in-flight catering services. Founded by Jamsetji Tata in 1902 and part of the Tata Group, IHCL operates iconic brands such as Taj, SeleQtions, Vivanta, and Ginger. With properties spanning multiple continents and countries, it is South Asia's largest hospitality enterprise anchored by its flagship property, The Taj Mahal Palace in Mumbai.
- Industry
- Hospitality
- Company size
- 10001+ employees
- Founded
- 1902
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Funding
Public Company
Leadership
Natarajan Chandrasekaran
Chairman
Puneet Chhatwal
Managing Director & Chief Executive Officer
Ankur Dalwani
Executive Vice President & Chief Financial Officer
Recent coverage
The Economic Times
IHCL Q2 Results: Tata Group-owned hotel chain's net profit jumps to Rs 380 crore2026-10-21
IHCL Pressroom
IHCL to expand brandscape under Accelerate 2030 strategy targeting 700+ hotels2026-10-21