Director of Food And Beverage
The Indian Hotels Company Limited (IHCL) · Posted Sep 16
Hotels, resorts, luxury palaces, wellness retreats, and in-flight catering services
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About the role
Taj West End, Bengaluru, part of The Indian Hotels Company Limited (IHCL), is seeking a dynamic and commercially driven Director of Food & Beverage to lead and elevate the food, beverage and culinary operations of the hotel. Reporting directly to the General Manager and serving as a member of the Management Committee, the role is responsible for driving operational excellence, enhancing guest experiences, maximizing revenue and profitability, and developing high-performing teams. The ideal candidate brings a strong blend of strategic thinking, business acumen, people leadership, and hospitality expertise to create exceptional dining experiences while ensuring sustainable business growth.
What you will do
- Develop and execute the Food & Beverage strategy aligned with overall hotel business objectives.
- Analyze market trends and competitor activities to drive innovation and maintain market leadership.
- Partner with the Management Committee to contribute to hotel-wide growth initiatives.
- Prepare and manage departmental budgets, forecasts, and profitability targets.
- Drive revenue performance across restaurants, bars, banquets, and other F&B outlets.
- Implement menu engineering and pricing strategies in partnership with the Executive Chef.
- Optimize costs, resource allocation, vendor partnerships, and operational efficiencies.
- Ensure delivery of exceptional guest experiences across all F&B touchpoints.
- Review guest feedback and implement improvement initiatives.
- Build and nurture relationships with key guests, corporate clients, VIPs, and loyalty members.
- Lead promotional initiatives and experiential dining concepts that enhance brand positioning.
- Oversee day-to-day F&B operations, ensuring service, quality, hygiene, and safety standards are consistently met.
- Conduct regular operational reviews and identify opportunities to improve processes and performance.
- Collaborate with Engineering and Culinary teams to maintain and upgrade equipment and facilities.
- Recruit, develop, coach, and mentor a high-performing Food & Beverage team.
- Drive performance management, succession planning, learning, and development initiatives.
- Foster a culture of engagement, recognition, accountability, and service excellence.
- Champion IHCL values while building an inclusive and collaborative work environment.
- Ensure compliance with all statutory, food safety, hygiene, and internal audit requirements.
- Lead risk assessment and safety initiatives across all Food & Beverage operations.
- Maintain adherence to IHCL operational standards and governance practices.
Skills used in this role
What the employer is looking for
- 12-15 years of progressive experience in hospitality Food & Beverage operations.
- Minimum 1 year of experience as a Director of Food & Beverage or equivalent leadership role.
- Proven track record of driving revenue growth, operational excellence, and guest satisfaction in luxury or upscale hospitality environments.
Preferred qualifications
- Degree in Hospitality Management or related field.
- MBA or additional professional certifications are an advantage.
Benefits and support
- Compensation and benefits are detailed in the job posting
About The Indian Hotels Company Limited (IHCL)
The Indian Hotels Company Limited (IHCL) is an Indian multinational hospitality company that manages a broad portfolio of hotels, resorts, jungle safaris, palaces, spas, and in-flight catering services. Founded by Jamsetji Tata in 1902 and part of the Tata Group, IHCL operates iconic brands such as Taj, SeleQtions, Vivanta, and Ginger. With properties spanning multiple continents and countries, it is South Asia's largest hospitality enterprise anchored by its flagship property, The Taj Mahal Palace in Mumbai.
- Industry
- Hospitality
- Company size
- 10001+ employees
- Founded
- 1902
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Funding
Public Company
Leadership
Natarajan Chandrasekaran
Chairman
Puneet Chhatwal
Managing Director & Chief Executive Officer
Ankur Dalwani
Executive Vice President & Chief Financial Officer
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