
Director - Campus Talent Acquisition - India and APAC
American Express · Posted Oct 8
Banking, credit card, payment network, and travel services
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About the role
The Colleague Experience Group (CEG) at American Express aims to provide the best colleague experience to fuel growth by attracting, developing, and engaging a future-ready workforce. Talent Acquisition sources and hires top talent globally across early career, experienced professional, executive hiring, and the New to Blue onboarding experience. This Director leads Campus Talent Acquisition across India and Asia Pacific, defining and executing the regional early careers strategy, building university partnerships and employer brand, and leading the regional campus recruiting team.
What you will do
- Define and execute the multi-year Campus Talent Acquisition strategy across India and Asia Pacific, aligned with enterprise talent priorities and regional business objectives.
- Shape the regional Campus Talent Acquisition operating model, driving consistency in strategy, governance, processes, and execution while enabling flexibility to address local market needs.
- Serve as a member of the Campus Talent Acquisition Leadership Team, contributing to the evolution of the global campus strategy, operating model, and leadership agenda.
- Drive alignment between global Campus Talent Acquisition priorities and regional execution, ensuring enterprise initiatives are effectively implemented while responding to local market dynamics.
- Serve as a trusted advisor to senior business leaders on workforce planning, early careers strategy, labor market trends, and competitive talent intelligence.
- Develop innovative sourcing strategies that strengthen sustainable pipelines of high-quality early career talent across India and Asia Pacific.
- Build and maintain strategic partnerships with leading universities, educational institutions, industry organizations, and external partners to enhance American Express' access to top talent.
- Partner with Recruitment Marketing to develop integrated campus marketing strategies across digital, social, virtual, and in-person channels that elevate employer brand awareness and engagement.
- Champion the American Express Colleague Value Proposition, positioning the company as an employer of choice for early career talent across the region.
- Continuously identify new sourcing channels, engagement strategies, and external partnerships to strengthen recruiting outcomes and expand diverse talent pipelines.
- Lead end-to-end campus recruitment operations across India and Asia Pacific, delivering consistent, scalable, and high-quality recruitment outcomes.
- Leverage data, analytics, and market intelligence to optimize hiring strategies, improve operational performance, and inform strategic decision-making.
- Drive continuous improvement through process simplification, technology adoption, and scalable recruitment solutions that enhance efficiency and effectiveness.
- Establish and maintain strong governance, operational controls, and risk management practices throughout the campus recruitment lifecycle.
- Measure and continuously improve candidate, hiring leader, and stakeholder experiences while delivering against hiring goals and operational metrics.
- Build trusted partnerships with business leaders, Colleague Strategic Partners, Recruitment Marketing, Total Rewards & Well-being, the Programs Center of Excellence, and other enterprise stakeholders to deliver integrated early careers solutions.
- Partner closely with the Campus Programs Center of Excellence to deliver a seamless onboarding and development experience for interns and full-time campus hires.
- Continuously collaborate with Talent Acquisition colleagues across the region to ensure holistic sourcing and recruitment strategies.
- Lead, coach, and develop a high-performing Campus Talent Acquisition team across India and Asia Pacific, fostering collaboration, capability building, innovation, and knowledge sharing.
- Create a culture of accountability, inclusion, continuous improvement, and operational excellence while developing future Talent Acquisition leaders.
Skills used in this role
What the employer is looking for
- 10+ years of progressive Talent Acquisition experience, including significant leadership experience in Campus or Early Careers recruitment across India and Asia Pacific.
- Demonstrated success developing and executing enterprise-wide early careers recruitment strategies across multiple countries and diverse talent markets.
- Proven experience leading geographically distributed Talent Acquisition teams and developing high-performing leaders.
- Deep understanding of university recruitment ecosystems across India and key Asia Pacific markets, with strong knowledge of regional talent trends and competitive landscapes.
- Strong operational leadership experience using data, analytics, governance, and process excellence to improve recruiting performance and business outcomes.
- Demonstrated ability to build trusted relationships, influence senior leaders, and successfully partner across multiple functions, geographies, and cultures.
Preferred qualifications
- Experience serving on a Talent Acquisition leadership team and leading organizational transformation, operating model evolution, or business change initiatives.
- Strong client service orientation combined with commercial acumen, sound business judgment, and a results-driven mindset.
- Exceptional executive communication, collaboration, and stakeholder management skills with experience influencing across diverse cultures and global organizations.
- Strategic thinker with the ability to translate vision into scalable regional solutions that deliver measurable business outcomes.
- Demonstrated success leading complex cross-functional initiatives involving multiple countries, stakeholders, and business groups.
- Strong understanding of employer branding, diversity recruiting, emerging Talent Acquisition technologies, and evolving early careers trends across Asia Pacific.
- Established network of university, industry, and external talent partners across India and Asia Pacific, with a proven track record of attracting exceptional early career talent.
- Bachelor's degree required; advanced degree preferred.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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