Digital Solutions Manager (Recruiting Tech & Learning Platforms)
Okta · Posted Oct 9
Cloud-based identity and access management solutions for workforce and customer security
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About the role
This role sits within Okta's People Experience & AI transformation function and serves as the strategic technical and functional capability lead for Okta's Recruiting and Learning ecosystem. The work spans enterprise systems, integrations, automation, data architecture, and AI across ATS, CRM, LMS and AI tools. The Digital Solutions Manager will define and execute the technology vision and roadmap for recruiting and learning platforms, enabling scalable hiring, workforce development, and global organizational growth.
What you will do
- Roadmap & Systems: Define & execute the roadmap for Recruiting and Learning systems, ensuring alignment with business goals. Serve as the primary SME across ATS, CRM, LMS and AI tools. Design scalable, future-ready architectures, evaluate emerging technologies, and translate complex business needs into strategic technical solutions through partnership with People Technology and Business leaders.
- Integrations, Automation & Optimization: Partner with Technology teams to define requirements for integrations across systems using APIs, middleware, and data pipelines. Drive automation of manual processes across recruiting and learning workflows to improve efficiency and reduce operational overhead. Lead the business side of system implementations—including requirements gathering, process mapping, User Acceptance Testing (UAT), and change management/readiness—while partnering with the technology team for solution design, configuration, and deployment. Continuously identify opportunities to streamline workflows and improve system performance.
- Data Integrity, Reporting & Insights: Establish and maintain data integrity standards, validation rules, and monitoring processes. Ensure data accuracy, accessibility, and consistency across systems. Partner with analytics teams to align on reporting frameworks and enable actionable insights.
- AI Enablement & Innovation: Leverage AI-enabled capabilities (e.g., candidate matching, chatbots, recommendations, content generation) to optimize recruiting and learning processes. Evaluate and implement AI-driven tools and features across systems. Identify high-impact use cases for AI to improve efficiency, personalization, and decision-making. Partner with stakeholders to drive responsible and scalable adoption of AI solutions.
- Troubleshooting, Governance & Best Practices: Troubleshoot complex system issues and perform root cause analysis using structured problem-solving approaches. Partner with IT and Security to ensure system reliability, compliance, and scalability. Establish and document best practices for system configuration, usage, and maintenance. Maintain comprehensive technical documentation (system architecture, data flows, configurations).
- Leadership & Cross-Functional Impact: Act as a technical subject matter expert for recruiting and learning systems within People. Partner with Recruiting and Learning & Development teams to translate business needs into technical solutions. Collaborate with Business Technology / IT on integrations, architecture, and system performance. Engage with vendors and external partners to support implementations and roadmap alignment. Support global users through issue resolution, training, and documentation to drive adoption and effectiveness.
Skills used in this role
What the employer is looking for
- Deep expertise in recruiting systems (ATS, CRM, interview platforms) and Learning Management Systems (LMS)
- Strong experience in system configuration, architecture, and administration
- Experience leading system implementations and managing medium-to-large complexity technical initiatives
- Strong understanding of data models, reporting, and system governance
- Demonstrated ability to troubleshoot complex issues and perform root cause analysis
- Experience leveraging automation to improve operational efficiency
- AI fluency, including familiarity with AI/ML applications and AI-enabled features in recruiting and learning platforms
- Ability to operate independently in ambiguous environments and translate business needs into technical solutions
Benefits and support
- Compensation and benefits are detailed in the job posting
About Okta
Okta is a leading independent provider of cloud-based identity and access management solutions that securely connect people and technologies to the right applications. The company powers both Workforce Identity and Customer Identity platforms, allowing organizations to securely manage user access and navigate modern challenges like agentic AI security.
- Industry
- Enterprise Software
- Company size
- 7500+ employees
- Founded
- 2009
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $228M raised
- 2010-02-01Series A$10M
- 2011-08-01Series B$16.5M
- 2012-12-01Series C$25M
- 2013-09-01Series D$27M
- 2014-06-01Series E$75M
- 2015-09-01Series F$75M
- 2018-02-21Post IPO Debt$300M
Leadership
Co-Founder and Chief Executive Officer
Co-Founder and Executive Vice Chairman
Chief Marketing Officer
Chief Legal Officer
Recent coverage
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Okta Names Helen Riley to Board of Directors2026-09-18
ValueAdd VC
Okta Buys AI Identity Security Startup Permiso for ~$200M2026-07-30
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Okta Announces Second Quarter Fiscal Year 2027 Financial Results2026-08-26