Deputy Manager -Employee Data Management
IBM · Posted Nov 7
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
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About the role
IBM Consulting's BPO organization accelerates digital transformation for clients using agile methodologies, process mining, and AI-powered workflows, supported by the broader IBM technology portfolio including IBM Software and Red Hat. This role sits within HR service delivery, supporting employee and business needs with accurate, compliant HR data and query resolution. As Deputy Manager - EDM, the role focuses on processing employee data in the HR system, interfacing with customers on compensation administration, and ensuring compliance with client standards.
What you will do
- You will update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services.
- Interface with customers to resolve questions and issues regarding compensation administration/processes.
- Provides data for any internal business controls team as required.
- Ensure compliance with the client’s existing standards.
- You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
- Graduate/Postgraduate (MBA HR is preferred) with a minimum of 6-8 years of experience in EDM & Issue Resolution for any International IT / ITES Companies.
- Good verbal and written English language skills.
- Good knowledge of MS Excel.
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements.
- Teamwork – the ability to work well within the team is key to this role.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Enhance technical skills by attending educational workshops, reviewing publications etc. India Enterprise Operations Professional Bangalore, IN Bangalore (0063)
Skills used in this role
What the employer is looking for
- Ability to communicate and resolve difficult customer service issues Expertise and knowledge in Core HR-related processes (excluding Recruitment).
- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines.
- Ability to troubleshoot and implement changes in his/her processes.
- Ambitious individual who can work under their direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
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