Deputy Manager - Central Quality
Mahindra Group · Posted Oct 24
Automotive, farm equipment, information technology, financial services, and hospitality services
Get a personal compatibility score
Add a resume for personal matches
About the role
The Central Quality function at Mahindra drives deployment of quality standards, systems, and best practices across manufacturing locations, covering manufacturing quality, customer and field quality, supplier quality, new product quality, and audit compliance. The role works within the automotive and manufacturing engineering domain, monitoring quality KPIs, warranty trends, and QMS sustenance. This Deputy Manager position leads defect reduction, root cause analysis and CAPA closure, supplier quality improvement, new product launch quality, internal and external audits, and Lean/Six Sigma continuous improvement initiatives.
What you will do
- Drive deployment of quality standards, systems, and best practices across manufacturing locations.
- Monitor key quality performance indicators and lead quality review mechanisms.
- Ensure effective implementation and sustenance of Quality Management Systems (QMS).
- Facilitate cross-functional actions to achieve quality, reliability, and customer satisfaction targets.
- Monitor manufacturing quality performance and drive defect reduction initiatives.
- Improve first-pass yield, process capability, and operational quality metrics.
- Lead investigations of chronic and critical manufacturing quality issues.
- Drive implementation of corrective and preventive actions (CAPA) to prevent recurrence.
- Analyze warranty trends, customer complaints, and field failures.
- Lead root cause analysis and closure of customer quality issues through cross-functional teams.
- Support resolution of critical customer concerns and field quality escalations.
- Track effectiveness of corrective actions and drive continuous improvement.
- Work closely with suppliers to improve incoming quality performance.
- Participate in supplier assessments, audits, and capability-building initiatives.
- Support supplier quality improvement projects to reduce defects and enhance reliability.
- Monitor supplier quality KPIs and drive corrective actions where required.
- Support quality assurance activities during new product development and launch phases.
- Monitor infant-care performance of newly launched products and drive issue resolution.
- Ensure manufacturing readiness and quality controls are established before production ramp-up.
- Participate in product validation and reliability improvement initiatives.
- Ensure adherence to applicable quality, environmental, safety, and regulatory requirements.
- Plan and conduct internal quality audits and support external audits.
- Drive closure of audit observations and system compliance gaps.
- Support certification and regulatory compliance activities.
- Drive Lean, Six Sigma, Kaizen, and cost-of-poor-quality reduction initiatives.
- Promote use of structured problem-solving methodologies.
- Conduct quality awareness and capability-building programs for plant and functional teams.
- Develop and maintain quality dashboards and management reports.
Skills used in this role
What the employer is looking for
- Bachelor's Degree in Engineering (Mechanical/Automobile/Production/Industrial or related discipline).
- 10-15 years of experience in Manufacturing Quality, Customer Quality, Supplier Quality, Product Quality, or Central Quality functions.
- Experience in engineering, automotive, power generation, industrial equipment, or manufacturing industries preferred.
Preferred qualifications
- Btech
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mahindra Group
The Mahindra Group is a multinational conglomerate federation of companies with a presence across more than 20 industries globally. The group holds leadership positions in utility vehicles, farm equipment, information technology, and financial services. Driven by its core purpose to enable people to Rise, Mahindra operates across over 100 countries.
- Industry
- Conglomerate
- Company size
- 327000+ employees
- Founded
- 1945-10-02
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Leadership
Chairman
Group CEO & Managing Director
Group Chief Financial Officer
Group Chief Technology Officer
Recent coverage
Mahindra Newsroom
Mahindra Lifespace Developers Limited Announces Results for Q2 FY272026-10-22
Mahindra Newsroom
Mahindra Holidays & Resorts India Ltd. Announces Results for Q2 FY27 Consolidated PAT up 17% YoY2026-10-21
Mahindra Newsroom
Mahindra & Mahindra Reports 42% Overall Auto Sales Growth in August 20262026-09-01