DC Inv & Asset Tech Manager
Microsoft · Posted Oct 22
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers cloud services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform, running a global portfolio of more than 200 data centers across 32 countries. As a Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians handling inbound/outbound logistics, inventory cycle audits, warranty processes, data bearing device (DBD) destruction, and data center regulatory compliance activities. The role also covers project planning, vendor and supplier coordination, procurement requests, and safety compliance, working with stakeholders to manage escalations.
What you will do
- Managers help deliver success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
- Responsible for overall day-to-day operations and ensure inbound and outbound processes are running smoothly and effectively.
- Assess resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met.
- Support the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams.
- Ensure that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication.
- Coordinate and oversee relationships with any third-party vendors who perform DBD destruction as necessary ensuring all DBDs leaving premises do not contain customer information and are destroyed.
- Comply with established methodologies and approaches to ensure delivery and execution of contracts and purchase orders.
- Process price and procurement requests requested by Microsoft management in support of server, network, Storage Area Network (SAN), and spare requirements.
- Provide thought leadership on established methodologies and monitor outcome.
- Serve as SME and model compliance to the team members.
- Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use).
- Seek out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation.
- Embody our culture and values.
Skills used in this role
What the employer is looking for
- Minimum Bachelors with Minimum 5 to 7 year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field.
- OR equivalent experience.
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications
- 5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
- 1+ year(s) project management experience.
- Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent.
Benefits and support
- Career Rotation Programs
- Diversity & Inclusion training and events
- professional certifications
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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