Datacenter Security Operations Manager
Microsoft · Posted Oct 5
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Microsoft's Cloud Operations + Innovation (CO+I) organisation powers the infrastructure supporting Microsoft's cloud services, and Datacenter Physical Security is responsible for protecting people, facilities, assets and critical infrastructure. The Datacenter Security Operations Manager (DSOM) leads day-to-day physical security operations across assigned Microsoft datacenters, campuses and metro locations, providing operational leadership, security subject-matter expertise and oversight of contracted security services. The role works closely with Datacenter Operations, Engineering, Environmental Health and Safety, Compliance, Investigations, Security Design and Delivery, lease providers, construction partners and contracted security service providers.
What you will do
- Lead and oversee physical security operations across assigned datacenters, campuses and metro locations.
- Ensure security programmes, procedures, post orders and site-specific instructions are implemented consistently.
- Assess the effectiveness of access control, video surveillance, intrusion detection, alarms, physical barriers, screening checkpoints and other security measures.
- Conduct regular site visits, security reviews and operational assessments to verify compliance with established security baselines.
- Monitor operational performance, identify gaps and drive corrective and preventive actions.
- Maintain accurate security documentation, operational records and leadership reporting.
- Lead on-site response to security incidents, threats and significant operational events.
- Coordinate response activities with Datacenter Operations, security service providers, lease providers, internal security teams and local authorities, as appropriate.
- Support security investigations, fact-finding, evidence preservation, root-cause analysis and after-action reviews.
- Ensure incident and investigation records are prepared accurately and actions are tracked to closure.
- Apply lessons learned from incidents to strengthen operational controls and procedures.
- Support security bridge calls and provide timely situation updates to security leadership and stakeholders.
- Conduct or support physical security risk assessments and develop practical mitigation plans.
- Maintain audit readiness across assigned locations.
- Coordinate audit evidence and support internal, external, customer and regulatory audit activities.
- Present site physical security posture during audits and operational reviews.
- Track audit observations, risk actions and remediation commitments to closure.
- Monitor changes in the local threat and operating environment and recommend appropriate adjustments to security posture.
- Provide operational oversight of contracted security service providers and ensure services are delivered in line with contractual and programme expectations.
- Establish a structured governance cadence with vendor security management, including operational reviews, performance discussions and action tracking.
- Review security incidents, staffing readiness, training, procedure compliance, technology issues and service-delivery risks.
- Hold service providers accountable for timely remediation of operational gaps while maintaining professional working relationships.
- Support security staffing readiness for new sites, checkpoints, operational expansions and changes in site requirements.
- Support physical security readiness for new datacenters, site expansions, beneficial-use activities, early access, checkpoint deployments and security lockdowns.
- Participate in security integration, end-to-end readiness and transition discussions.
- Review security readiness requirements, implementation plans, site start-up activities and unresolved security issues.
- Coordinate with Security Design and Delivery, project teams, Datacenter Operations and security service providers to transition new facilities into steady-state operations.
- Participate in security-related projects, technology deployments and changes to physical security infrastructure or procedures.
- Build effective relationships with Datacenter Operations, Engineering, Environmental Health and Safety, Compliance, Security Design and Delivery, Investigations, lease providers and other internal stakeholders.
- Provide physical security expertise and risk-based guidance to business partners.
- Communicate security risks, operational constraints and mitigations clearly to management and stakeholders.
- Influence cross-functional teams to achieve security outcomes without direct organisational authority.
- Represent physical security in operational governance, readiness and business-review forums.
- Participate actively in the local crisis management structure.
- Support emergency preparedness, crisis-response exercises and business-continuity activities.
- Provide on-site security leadership during significant incidents or periods of elevated risk.
- Ensure contracted security teams understand and execute their responsibilities under emergency and crisis-management plans.
- Identify resilience gaps and support practical contingency and recovery measures.
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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