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Data Centre Engineering Operations (DCEO) Facility Manager, Infraops

Amazon · Posted Oct 15

E-commerce, cloud computing, online advertising, and digital streaming services

IN, MH, MumbaiFull-timeOnsiteLead/Staff6+ years₹35.0L–₹55.0L yearly41 applicants
E-CommerceCloud ComputingArtificial IntelligenceDigital StreamingLogisticsConsumer ElectronicsPublic Company
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About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting the data centers and the servers, storage, networking, power, and cooling equipment that keep customers' workloads running. The team collaborates across software, hardware, network engineering, supply chain, security, and operations to deliver safety, security, and capacity at the lowest possible cost. This role leads the DCEO engineering team in Mumbai, owning the operation and maintenance of critical data center infrastructure, managing shift engineers and vendors, and driving capacity, safety, reliability, and efficiency across an availability zone.

What you will do

  • Management and leadership of DCEO Engineering Team. Executes vision and goals for the team or department.
  • Responsible for the overall operation and maintenance (both routine and emergency) of the critical infrastructure supporting IT operations of Data Centers. Has primary responsibility for availability zone of Data Centers.
  • Managing and developing teams of shift engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Is active in the training and/or development of others.
  • Liaising with internal teams & management groups. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
  • Participates in strategic planning projects. Helping in design, build and bring online new Data Centers. Negotiates and rolls out contracts and space.
  • Assisting & managing relationships with vendors & contractors.
  • Constantly improving all our processes and procedures. Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
  • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. Deliver quality service and ensure all customer demands are met.
  • Participates in recruiting efforts and performance management of the existing team. Continually raises the bar.
  • Conducts financial analysis and contributes to financial decisions. Procurement for DCEO related expenditure
  • Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
  • Responsible for asset and inventory management.
  • Assist in the design and build out of new facilities & multiple projects to increase current facility efficiency. Oversee the build out of Facility-specific infrastructure in existing locations.
  • Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
  • Has primary responsibility for availability zone of Data Centers (2-4 locations)
  • Participates in strategic planning projects.
  • Conducts financial analysis and contributes to financial decisions.
  • Typically manages 5 or more direct reports.
  • Negotiates and rolls out contracts and space.
  • May oversee the build out of Facility-specific infrastructure in existing locations.
  • Participates in recruiting efforts. Continually raises the bar.
  • Is active in the training and/or development of others.
  • Executes vision and goals for the team or department.
  • Will conduct Project Management for multiple sites
  • May participate in training of staff.
  • Draws from a deep group or department level understanding to make business decisions.
  • Uses business knowledge to set priorities and develop project plans.
  • Has a deep understanding of best practices in their area of expertise and ensures their application.
  • Strong verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Able to prioritize in complex, fast-paced environment.
  • Creates work plans and monitors accomplishments.
  • Will contribute to the development of the project plan for the business group.
  • Effectively sets priorities to meet goals on budget and on time.
  • Demonstrates strong people/program management skills.
  • Is resourceful, maintains effective pace and gets things done.
  • May manage individuals and/or other managers in remote locations.
  • Insists on the highest standards from self and others. Drives accountability for results.
  • Keeps others informed of information that contributes to the performance of the team, department or company.
  • Engenders trust and respect in all working relationships.
  • Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
  • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
  • Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, computer room air handlers, building monitoring systems, etc.
  • May assist in the design and build out of new facilities.
  • May assist in projects to increase current facility efficiency.
  • Assist in recruiting efforts.
  • Deliver quality service and ensure all customer demands are met.

Skills used in this role

data center operationselectrical systemsmechanical systemsswitchgeargeneratorsUPS systemspower distributionchillersCRAC unitsATS unitsPDU unitsair handling unitsbuilding monitoring systemsroot cause analysisincident managementproblem managementchange managementcapacity managementproject managementpeople managementprocurementasset managementinventory managementvendor managementcommunication

What the employer is looking for

  • An engineering degree or equivalent in an Electrical or Mechanical discipline.
  • 06+ years of relevant engineering experience managing large scale services.
  • At least 3 years building strong, successful technical teams in a similar culture.
  • High degree of organization and detail-orientation.
  • Excellent written and verbal communications skills.
  • Proven track record of success in delivering complex projects
  • Ability to consistently deliver results despite competing priorities and distractions
  • 3+ years of people management and team development experience
  • 6+ years of engineering work managing large-scale services experience
  • Experience in root cause analysis and troubleshooting or problem solving
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

Preferred qualifications

  • Experience in a management position with 5 or more direct reports
  • 3+ year prior ownership of the operation of a mission-critical team and/or product.
  • Ability to consistently deliver results despite competing priorities and distractions.
  • 3+ years of work in data centers with an emphasis on building and equipment operation experience
  • Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Amazon

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Amazon

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Amazon.com, Inc. is a multinational technology conglomerate focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Recognized as one of the world's most valuable brands, it operates the largest internet retail marketplace globally alongside its prominent cloud platform, Amazon Web Services (AWS).

Industry
E-Commerce
Company size
1576000+ employees
Founded
1994-07-05
Location
Seattle, Washington, USA
Funding stage
Public Company

Funding

Public Company · $8M raised

Kleiner Perkins
  • 2013-03-22Post Ipo Debt$200M

Leadership

AJ
Andy Jassy

President and Chief Executive Officer

JB
Jeff Bezos

Founder and Executive Chair

BO
Brian Olsavsky

Senior Vice President and Chief Financial Officer

MG

Matt Garman

CEO, Amazon Web Services

DJ
Douglas J. Herrington

CEO, Worldwide Amazon Stores

Recent coverage

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