Data Centre Engineering Operations Cluster Manager, AWS Data Center Operations
Amazon · Posted Oct 15
E-commerce, cloud computing, online advertising, and digital streaming services
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About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling equipment. Amazon is expanding its Data Center management team in India, covering leased and Amazon-owned data centers in Mumbai. This role leads a cluster of data centers, owning the operation and maintenance of critical infrastructure, event/incident/change and cost/contract management, vendor and landlord relationships, and development of the technical operations team.
What you will do
- Setting and maintaining the highest standard for safety and actively promoting a world-class safety culture
- The key performance metrics for a significant number of large scale Data Centres distributed across multiple Amazon owned and Co-location sites (hosted by 3rd party service providers) by continuously driving improvements while delivering performance against agreed metrics
- Delivering 100% uptime on all customer supporting infrastructure
- Strategic planning and execution of all corrective and preventative maintenance activities on all mission-critical infrastructure
- Managing strong technical teams with responsibility for the training and/or development of others to ensure operational excellence
- Successful delivery of a portfolio of strategic projects on critical infrastructure
- The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations
- Managing vendor performance by consistently setting high standards, driving accountability and conducting regular performance reviews
- Risk Management: adopt and plan corporate risk strategy.
- Critical Event Response readiness (planning, escalation/incident management, customer impacting event management response and recovery.)
- Experience working and managing within complex organizational matrix, manage and grow relationships between cross-functional teams.
Skills used in this role
What the employer is looking for
- 12+ years of management experience
- Master's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience with large scale mechanical and power systems
- Experience hiring, developing, and managing high-performing technical teams
Preferred qualifications
- Knowledge of electrical engineering best practices including breaker coordination studies, switchgear sequence of operation, and NEC code
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
Benefits and support
- Compensation and benefits are detailed in the job posting
About Amazon
Amazon.com, Inc. is a multinational technology conglomerate focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Recognized as one of the world's most valuable brands, it operates the largest internet retail marketplace globally alongside its prominent cloud platform, Amazon Web Services (AWS).
- Industry
- E-Commerce
- Company size
- 1576000+ employees
- Founded
- 1994-07-05
- Location
- Seattle, Washington, USA
- Funding stage
- Public Company
Funding
Public Company · $8M raised
- 2013-03-22Post Ipo Debt$200M
Leadership
President and Chief Executive Officer
Founder and Executive Chair
Senior Vice President and Chief Financial Officer
Matt Garman
CEO, Amazon Web Services
CEO, Worldwide Amazon Stores
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