Account Director, Digital Natives
OpenAI · Posted Oct 10
Artificial intelligence research, generative models, and advanced machine learning deployment
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About the role
OpenAI's Go To Market team helps customers learn how to leverage and deploy its AI products across their business, bringing together Sales, Solutions, Support, Marketing, and Partnership professionals. The Sales team works to help customers understand the impact highly capable AI models can bring to their business and users, blending technical understanding, vision, partnership, and value-driven strategy. This Account Director role drives opportunities through the entire sales cycle, from pipeline generation to closure, working with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
What you will do
- Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
- Support your customer accounts from initial engagement to successful deployment and through to renewal
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a revenue target
- Manage revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
Skills used in this role
What the employer is looking for
- 7+ years selling and renewing platform-as-a-service and/or software-as-a-service
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Benefits and support
- Compensation and benefits are detailed in the job posting
About OpenAI
OpenAI is an AI research and deployment organization dedicated to developing safe and beneficial general-purpose artificial intelligence. The company creates breakthrough generative AI models like ChatGPT and the GPT series, aiming to ensure artificial intelligence broadly benefits all of humanity.
- Industry
- Artificial Intelligence
- Company size
- 5001-10000 employees
- Founded
- December 8, 2015
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $190B raised
- 2026-03-31Series F$122B
- 2025-03-31Series F$40B
- 2024-10-02Series E$6.6B
- 2023-01-23Corporate Round$10B
- 2019-07-22Corporate Round$1B
Leadership
Chief Executive Officer and Co-Founder
President and Co-Founder
Chief Financial Officer
Chief Scientist
Chief Strategy Officer
Recent coverage
TechCrunch
OpenAI to test visual ads in ChatGPT image generation2026-10-05
The New York Times
OpenAI adds immediate intervention options after model agent incidents2026-10-06
Computing
OpenAI introduces text watermarking features to comply with EU AI Act2026-10-06
OpenAI Blog
OpenAI announces GPT-6 Sol and major developer updates at DevDay 20262026-09-29