Customer Success Acceleration Lead, LeadGen Business
Google · Posted Nov 4
Search engine, cloud computing, software, hardware, and artificial intelligence services
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About the role
gTech provides trusted advisory and customer support to Google customers globally, combining product expertise with a deep understanding of complex customer needs. The LeadGen (LG) business focuses on digital media and marketing/advertising solutions for clients. This role leads a team of digital media specialists and managers, partnering with executive stakeholders to drive holistic LG strategy and help clients reach their marketing objectives.
What you will do
- Partner with executive stakeholders to build and drive a holistic LeadGen (LG) strategy and narrative for the organization.
- Lead the LG team of digital media specialists and their managers responsible for account level excellence and help clients reach their marketing objectives.
- Mentor and coach teams of marketing strategists to deliver excellent performance and develop their digital marketing expertise specifically LG business. Provide mentorship, meaningful career evaluations and facilitate professional development plans.
- Build a team first culture internally and nurture strong Americas sales partnerships. Represent gCare Google Customer Solutions (GCS) solutions for the LG business and have a keen sense of priorities driving the business outcomes.
- Be bold, take calculated risks and test the status quo effectively.
Skills used in this role
What the employer is looking for
- Bachelor's degree or equivalent practical experience.
- 15 years of experience working in customer relationship development by working with digital media or digital marketing/advertising solutions.
- 8 years of experience leading, mentoring, and developing teams.
Preferred qualifications
- Master's degree in Marketing, Technology, or equivalent practical experience.
- 14 years of experience in media advertising, marketing on the customer side, consulting, or digital marketing.
- 3 years of experience in managing people.
- Experience in managing multi-market/regional stakeholders.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Google
Google LLC is an American multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. As a subsidiary of Alphabet Inc., it is widely recognized for services like Google Search, YouTube, Android, and the Gemini AI ecosystem.
- Industry
- Internet
- Company size
- 180000+ employees
- Founded
- 1998-09-04
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25M raised
- 1999-06-07Series A$25M
Leadership
Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Business Officer
Chief Executive Officer, Google Cloud
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