Customer Journey Labs Software Engineer - AVP
Barclays · Posted Oct 29
Banking, credit card, corporate, investment banking, and wealth management services
Bengaluru, IndiaFull-timeOnsiteLead/Staff8–12 years₹30.0L–₹45.0L yearly56 applicants
BankingFinancial ServicesInvestment BankingCredit CardsWealth ManagementPublic Company
Full time
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About the role
Barclays' Customer Journey Labs team builds secure, scalable and resilient digital applications, with primary accountability for PING ID Solutions within the bank's identity and access management landscape. The role sits across Java and JavaScript services on Google Cloud with Docker, Kubernetes, API and secure engineering practices, alongside authentication and authorization standards such as OAuth 2.0 and OpenID Connect. The AVP Software Engineer leads hands-on design and delivery, sets engineering standards and CI/CD and DevSecOps practices, and mentors a mobile engineering team to deliver high-quality customer experiences.
What you will do
- Lead the design, development and support of secure, scalable and high-performing applications.
- Hands-on in software engineering activities, including Coding, solution design, code reviews, architecture governance, troubleshooting and technical delivery.
- Define and implement engineering standards, patterns and development best practices.
- Drive adoption of modern CI/CD pipelines, automated testing, security controls and release automation.
- Collaborate closely with Product Owner, Solution Architect, Security, Platform and QA teams to deliver integrated digital solutions.
- Ensure compliance with enterprise security, risk, governance and regulatory requirements.
- Guide architectural discussions and ensure solutions are scalable, maintainable, secure, and aligned to engineering standards.
- Provide technical leadership across various technologies like PING ID, Java, JavaScript, API, Docker, Google Cloud and secure code engineering.
- Mentor and coach team on career development through feedback, technical assistance performance management and development planning.
- Foster a culture of collaboration, accountability, continuous improvement, and engineering excellence.
- Support recruitment, onboarding, and team growth initiatives.
- Champion DevSecOps practices, observability, reliability engineering and operational excellence across the mobile landscape.
- Promote knowledge sharing through code reviews, technical discussions, pairing sessions, and documentation.
- Balance technical excellence with delivery commitments and business outcomes.
- Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools.
- Ensuring that code is scalable, maintainable, and optimized for performance.
- Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
- Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
- Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
- Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
- Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
Skills used in this role
What the employer is looking for
- Experience working within large-scale, complex, or long-lived mobile codebases.
- Strong understanding of software architecture, maintainability, and modern engineering practices.
- Strong advocate of clean, testable, and maintainable code.
- Experience balancing technical quality, operational stability, performance, and delivery objectives.
- Comfortable providing technical guidance, code reviews, and architectural direction.
- Strong communication, stakeholder management, and influencing skills.
- Experience driving a culture of engineering excellence and continuous improvement.
- Excellent verbal and written communication skills.
- Strong stakeholder management and influencing capabilities.
- Strong analytical and critical thinking skills.
- Collaborative and inclusive leadership style.
- Customer-focused mindset with strong attention to quality.
- Ability to design, build, test, and operate production services using technologies such as ProofID Skillset, Java, JavaScript, Google Cloud, Docker, and Kubernetes, together with the desire to broaden your expertise.
- Ability to use AI engineering tools to accelerate research, code understanding, prototyping, implementation, and documentation while applying sound engineering judgment
- Experience building production services, distributed systems, or shared platform capabilities
- Experience designing and implementing APIs, RESTful services, integration contracts, and data or domain models
- Experience turning requirements and ambiguous problems into designs, prototypes, and production-ready solutions
- Experience with authentication, authorization, and identity management
- Ability to communicate technical decisions clearly, collaborate across teams and time zones, and support other engineers through feedback and knowledge sharing
- Experience with OAuth 2.0, OpenID Connect, token exchange, policy systems, delegated administration, or identity data modelling
Preferred qualifications
- Experience with AI agent identity and non-human identity
- Familiarity with MCP, agent skills, and other agent integration concepts
- Experience working across multiple codebases, teams, or product areas to ship cohesive outcomes
- Experience with distributed systems at scale
- Experience working as part of an international team
- Experience contributing to technical designs and proof of concept work
- Strong understanding of application architecture, dependency management, and maintainable code design.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Barclays
Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.
- Industry
- Banking
- Company size
- 93000+ employees
- Founded
- 1690
- Location
- London, United Kingdom
- Funding stage
- Public Company
Leadership
CV
C.S. Venkatakrishnan
Group Chief Executive
AC
Anna Cross
Group Finance Director
AC
Alistair Currie
Group Chief Operating Officer
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