Customer Engineer, Outcome, Google Cloud
Google · Posted Oct 27
Search engine, cloud computing, software, hardware, and artificial intelligence services
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About the role
The Google Cloud Platform team helps customers transform and build what's next for their business using secure, reliable, and scalable cloud technology across infrastructure, applications, devices, and hardware. As a Google Cloud Platform Outcome Customer Engineer, the role drives initial and ongoing business growth ramp for customers by managing deployment plans and transitioning scoped workloads into production. The engineer provides technical leadership to customers and partners, clears blockers, and helps accelerate value realization, adoption, and future expansion.
What you will do
- Develop and orchestrate a structured deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.
- Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Identify expansion opportunities for new workloads within the account during project execution.
Skills used in this role
What the employer is looking for
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
Preferred qualifications
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
- Experience with Google Cloud products and differentiation from competition.
- Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Google
Google LLC is an American multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. As a subsidiary of Alphabet Inc., it is widely recognized for services like Google Search, YouTube, Android, and the Gemini AI ecosystem.
- Industry
- Internet
- Company size
- 180000+ employees
- Founded
- 1998-09-04
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25M raised
- 1999-06-07Series A$25M
Leadership
Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Business Officer
Chief Executive Officer, Google Cloud
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