Critical Environment Technician
Microsoft · Posted Oct 12
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Microsoft's Cloud Operations & Innovation (CO+I) team is the engine that powers Microsoft's cloud services, delivering core infrastructure and foundational technologies for services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform across a global portfolio of more than 200 datacenters in 32 countries. The organization operates critical datacenter environments with environmental sustainability and optimization at the forefront of design and operations. This Critical Environment Technician role helps maintain the critical infrastructure that keeps datacenters up and running, covering monitoring and inspection, maintenance, equipment troubleshooting, safety and security enforcement, and the development of methods of operating procedures (MOPs) and standard operating procedures (SOPs).
What you will do
- Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision.
- Under varying levels of supervision, you will perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
- Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems.
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).
- Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs) under supervision where needed.
- Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.
- Provide necessary escorts for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-level procedures.
- Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
- Embody our culture and values
Skills used in this role
What the employer is looking for
- Graduation or Diploma with 2 year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications
- High School Diploma, GED, or equivalent AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education OR equivalent experience.
Benefits and support
- Career Rotation Programs
- Professional certifications
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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