Credit & Collections Manager-Fin (Spanish)
Oracle · Posted Oct 27
Cloud infrastructure, enterprise software, database systems, and AI-powered business applications
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About the role
The Global Finance Information Center (GFIC) at Oracle supports centralized finance operations across multiple regions, and within Accounts Receivable the Cash Applications team manages customer payments to ensure receipts are accurately identified, applied, reconciled and reflected against the appropriate customer invoices. This role leads customer-payment operations for LAD countries, overseeing a team of approximately 7–8 employees and using Spanish-language capability for LAD business interactions. The Manager is accountable for cash-application accuracy, unapplied and unidentified cash resolution, reconciliations and month-end activities, controls, stakeholder escalation, and root-cause analysis and process improvement.
What you will do
- Lead Cash Application operations for assigned LAD countries.
- Ensure customer payments are identified and accurately applied to the appropriate AR invoices.
- Ensure timely and accurate cash posting.
- Monitor unapplied and unidentified cash and drive appropriate resolution.
- Oversee resolution of:
- Payment discrepancies
- Short payments
- Overpayments
- Unidentified receipts
- Unapplied cash
- Ensure customer-account and cash-application reconciliations are completed accurately and within agreed timelines.
- Monitor reconciliation exceptions and ensure timely resolution.
- Support and oversee relevant month-end close activities.
- Ensure accurate records, supporting documentation, and operational reporting.
- Lead and manage a team of approximately 7–8 employees.
- Set work priorities and allocate responsibilities.
- Monitor team performance and operational delivery.
- Provide coaching, feedback, and day-to-day guidance.
- Support employee development and knowledge sharing.
- Ensure the team consistently follows established processes and controls.
- Collaborate with customers and Collections to identify payments and obtain information required for accurate allocation.
- Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
- Use Spanish-language capability where required for LAD customer-payment operations.
- Act as an escalation point for complex payment-application issues.
- Monitor operational controls and cash-application accuracy.
- Track relevant performance and service measures.
- Identify risks affecting timely or accurate cash posting.
- Ensure operational issues are appropriately investigated and resolved.
- Identify recurring payment-application issues.
- Drive root-cause analysis to understand underlying process or data problems.
- Develop and implement practical process improvements.
- Identify opportunities to improve cash-application accuracy, efficiency, and controls.
- Work with relevant stakeholders to reduce recurring exceptions.
Skills used in this role
What the employer is looking for
- Do I have professional Spanish-language capability appropriate for LAD business interactions?
- Have I directly managed a team of approximately 7–8 employees or a comparable operational team?
- Do I have hands-on experience with Cash Application and customer-payment processing?
- Can I manage the resolution of unapplied cash, unidentified receipts, short payments, overpayments, and payment discrepancies?
- Have I managed account/payment reconciliations and supported month-end activities?
- Can I monitor team performance and operational controls?
- Have I worked directly with customers, Collections, AR, Sales, or similar stakeholders?
- Can I identify recurring payment issues, perform RCA, and implement process improvements?
Benefits and support
- Compensation and benefits are detailed in the job posting
About Oracle
Oracle Corporation is a multinational computer technology company specializing in cloud-engineered hardware, enterprise software, and database management systems. It provides comprehensive cloud solutions such as Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (OCA) to power digital transformations globally. Headquartered in Austin, Texas, Oracle is a major player in enterprise AI integration and database solutions.
- Industry
- Cloud Computing
- Company size
- 141000 employees
- Founded
- 1977
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $56B raised
- 2025-10-24Post IPO Debt$18B
- 2025-02-03Conventional Debt$18B
Leadership
Lawrence J. Ellison
Chairman of the Board and Chief Technology Officer
Clay Magouyrk
Chief Executive Officer
Mike Sicilia
Chief Executive Officer
Hilary Maxson
Chief Financial Officer
Jae Evans
Global Chief Information Officer and Executive Vice President
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