Credit & Collections Analyst 2-Fin
Oracle · Posted Oct 27
Cloud infrastructure, enterprise software, database systems, and AI-powered business applications
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About the role
The Cash Application team manages customer payments for LAD countries from GFIC, identifying incoming receipts and applying them accurately to Accounts Receivable invoices. The role resolves unapplied cash, unidentified receipts, short payments, overpayments, and other payment discrepancies while collaborating with Spanish/Portuguese-speaking customers, Collections, AR, and Sales. It also supports reconciliations, month-end close, recordkeeping and reporting, and process-improvement efforts.
What you will do
- Manage customer-payment activities for assigned LAD countries.
- Identify customer receipts and accurately apply payments to the appropriate AR invoices.
- Ensure timely and accurate cash posting.
- Maintain accurate customer-payment records and supporting documentation.
- Research and resolve unapplied cash.
- Investigate unidentified receipts.
- Resolve short payments and overpayments.
- Investigate payment discrepancies and determine appropriate next steps.
- Work with relevant stakeholders to obtain missing payment or remittance information.
- Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
- Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
- Use Spanish/ Portuguese-language capability where required to support LAD customer-payment operations.
- Perform customer-account and payment reconciliations.
- Investigate reconciliation differences and coordinate resolution.
- Support relevant month-end close activities.
- Maintain accurate operational records and reporting.
- Identify recurring cash-application issues.
- Support root-cause analysis of recurring payment discrepancies.
- Identify opportunities to improve cash-application accuracy and efficiency.
- Contribute to process improvements that reduce recurring payment-application issues.
Skills used in this role
What the employer is looking for
- Spanish/ Portuguese-language proficiency appropriate for the customer and operational interactions required by the role.
- Hands-on capability in Cash Application / customer-payment processing.
- Ability to identify and apply customer payments to AR invoices accurately.
- Experience or demonstrated capability in payment/account reconciliation.
- Ability to investigate and resolve:
- Unapplied cash
- Unidentified receipts
- Short payments
- Overpayments
- Payment discrepancies
- Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
- Ability to maintain accurate records and reporting.
- Ability to support month-end activities.
- Strong attention to detail and problem-solving capability.
Preferred qualifications
- Specific years of experience
- Accounting/Finance degree
- Oracle Fusion/EBS
- SAP
- Advanced Excel
- Previous LAD-country experience
- Specific Spanish/ Portuguese certification
- Shared-services experience
- Banking/remittance-processing experience
- Process automation experience
Benefits and support
- Compensation and benefits are detailed in the job posting
About Oracle
Oracle Corporation is a multinational computer technology company specializing in cloud-engineered hardware, enterprise software, and database management systems. It provides comprehensive cloud solutions such as Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (OCA) to power digital transformations globally. Headquartered in Austin, Texas, Oracle is a major player in enterprise AI integration and database solutions.
- Industry
- Cloud Computing
- Company size
- 141000 employees
- Founded
- 1977
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $56B raised
- 2025-10-24Post IPO Debt$18B
- 2025-02-03Conventional Debt$18B
Leadership
Lawrence J. Ellison
Chairman of the Board and Chief Technology Officer
Clay Magouyrk
Chief Executive Officer
Mike Sicilia
Chief Executive Officer
Hilary Maxson
Chief Financial Officer
Jae Evans
Global Chief Information Officer and Executive Vice President
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