CORP_Global Supplier Services_Generic_Global_JPMC
JPMorgan Chase · Posted Oct 9
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Global Supplier Services organization supports the managed account process and related business operations initiatives. The role sits within business operations, focused on analyzing processes, documenting business requirements, testing, reporting, and controls. A Business Operation Specialist will partner with stakeholders on process improvements, procedural enhancements, vendor relationships, and change control adherence.
What you will do
- Document business requirements, processes, systems, and user needs
- Review and analyze existing business processes to identify gaps and improvement opportunities
- Evaluate process breaks and systemic issues and recommend reengineering solutions
- Partner with business stakeholders to ensure consistent implementation of system, policy, and procedural enhancements
- Establish, create, and analyze reports relevant to operations functions
- Support testing activities and document quality standards and procedures
- Ensure adherence to change control policy and procedure creation and maintenance
- Demonstrate adherence to established procedures and quality expectations
- Manage vendor relationships and related interactions
- Lead groups and process improvement initiatives
Skills used in this role
What the employer is looking for
- Demonstrate strong analytical skills with close attention to detail
- Communicate effectively both orally and in writing with internal and external customers
- Collaborate effectively as a customer service-, team-, and goal-oriented contributor
- Operate with a high sense of urgency and professionalism
- Interact effectively with all levels of the business
- Present a professional image and demeanor to internal and external customers and team members
- Use strong organizational skills and manage work within strict timelines
- Apply advanced proficiency in Microsoft Office, including Excel and Access
Preferred qualifications
- Bring 2+ years of experience (service, project management, or support preferred)
- Leverage SAP ERP experience
- Apply IUS GAAP and taxation experience (confirm “IUS GAAP” wording prior to posting)
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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