Control Manager – Wealth Management
JPMorgan Chase · Posted Nov 5
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Wealth Management Solutions Controls Management organization acts as a first line of defense, helping the business manage operational risk through process understanding, control design, and innovation. The team works with business partners, Legal, Compliance, and central support teams on risk assessment, control testing, audit responses, and remediation. This Sr. Associate Control Manager role performs risk analysis, designs sustainable controls, escalates issues, and drives continuous improvement.
What you will do
- Risk Assessment & Monitoring: Collaborate with business partners, Legal, Compliance, and other advisors to perform ongoing assessment and monitoring of the operational risk and control environment.
- Control Design & Implementation: Provide control-related expertise to assist in designing and implementing efficient, effective, and repeatable processes and controls.
- Stakeholder Collaboration: Establish trusting partnerships and foster a culture of respectful, honest communication with Control Managers, business partners, and intersecting functional teams.
- Audit & Compliance: Serve as a liaison for audit, regulatory, and compliance responses and exams.
- Control Testing & Remediation: Work with central support teams for execution, administration, and tracking of control testing, management, and remediation of control gaps.
- Continuous Improvement: Identify control gaps or errors, determine root causes, and share lessons learned to drive continuous improvement.
Skills used in this role
What the employer is looking for
- 8+ years of experience in Risk & Controls Assessment, Internal Controls Design, or related fields.
- Experience using artificial intelligence and large language model tools to improve risk and controls work products (for example, drafting or summarizing control narratives, procedures, and test results)
- Familiarity with dashboarding, analytics, and workflow tools (for example, Tableau, Alteryx, Power BI, or similar) to track issues, milestones, trends, and key performance and key risk indicators
- Expertise in control management within the financial services sector, focusing on compliance and operational risk mitigation.
- Proven experience in investment banking processes or institutional financial services.
- Strong analytical and investigative mindset with a dedication to continuous learning and process improvement.
- Excellent communication and interpersonal skills to interact with global teams.
- Advanced knowledge of MS Office, particularly MS Excel and PowerPoint.
Preferred qualifications
- Strong team player with the ability to work independently and think strategically. Should be flexible to work in EMEA shift.
- Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
- Experience working in a matrix reporting environment and partnering across regions and time zones, including extensive effective partnership via virtual (zoom) meetings
- Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment.
- Process mapping/re-engineering experience
- Demonstrated initiative, ownership, and accountability.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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