Contracting Operations Specialist
Stripe · Posted Oct 7
Online payment processing, billing, and financial infrastructure services
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About the role
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Procurement organization—including Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E—builds an efficient supplier contracting process that reduces friction, minimizes risk, and increases the velocity at which Stripe can engage key suppliers. This Supplier Deal Management Specialist role owns end-to-end contract lifecycle management in Agiloft, prepares and reviews supplier contracting requests, partners with Legal, Sourcing, Third Party Risk and business leaders, and analyzes data to scale contracting operations.
What you will do
- Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process
- Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines
- Partner with the business on commercial negotiations where applicable
- Customer Service—Provide a DRI first, guided experience for all transactions
- Keep a close eye on productivity and communication with DRIs using our Zip procurement tool
- Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers and Business leaders) to prepare and drive contracts efficiently through the various stages of the third-party engagements process
- Partner with internal teams such as Finance, Legal, Security, and Sourcing to improve the collaboration between contracting and other functions, reducing risk for Stripe and improving visibility into our processes
- Utilize templates and fallback positions
- Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)
- Be responsible for end-to-end contract lifecycle management
- Ability to understand commercial and legal language commonly used within commercial contracts, demonstrable ease with contractual language, strong attention to detail
- Partner with respective business contacts to solve user inquiries related to contracting and, if needed, troubleshoot as well
- Analyze our processes and instigate changes to help scale our operations and improve user experience
- Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements
- Work closely with other Stripe teams to assist with internal and external ad hoc requests
- Be a part of building a brand-new team and operational culture for Stripe
Skills used in this role
What the employer is looking for
- 4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field
- Excellent communication and organizational skills, both written and verbal, with the ability to represent Stripe effectively by interfacing with and influencing experienced business leaders
- Excellent problem-solving skills and demonstrated ability to work independently, analyze problems, and make complex investigatory decisions
- Ability to earn trust quickly and drive value for a critical function involving multiple stakeholders with the ability to stand behind opinions with sound reasoning
- An operationally focused mindset, with a laser focus on efficiency and continuous improvement
- Meticulous attention to detail coupled with a rigorous decision-making process
- Strong knowledge of Google Workspace tools, MS Office products, and experience working with and analyzing contracts
- Independently analyze and evaluate information from various data sources to determine a course of action
- Demonstrated experience partnering with cross-functional stakeholders
- Demonstrated history of taking on various types of challenging projects and producing results
- Solution-oriented mindset with enthusiasm for establishing best practices
- Self-disciplined, diligent, proactive, and detail-oriented
Preferred qualifications
- Knowledge of the fintech industry
- The ability to be flexible and comfortable with changing requirements
- A builder's mindset and a willingness to question assumptions and conventional wisdom
- A passion for creating new systems and solving problems via infrastructure and automation
Benefits and support
- Compensation and benefits are detailed in the job posting
About Stripe
Stripe is a technology company that builds economic infrastructure for the internet, providing payment processing and financial services software for businesses of all sizes. Millions of companies use its suite of products to accept online and in-person payments, manage revenue, and run operations globally.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 2010
- Location
- South San Francisco, California, USA
- Funding stage
- Private Company
Funding
Private Company · $9.81B raised
- 2023-03-26Series I$6.5B
- 2023-04-01Grant$11.1M
- 2024-04-08Secondary Market$694M
Leadership
Co-Founder and CEO
Co-Founder and President
Chief Financial Officer
Chief Technology Officer
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