Cloud Solution Architecture IC4
Microsoft · Posted Nov 5
Software, cloud computing, artificial intelligence, and hardware services
Get a personal compatibility score
Add a resume for personal matches
About the role
The International Customer Success Unit (iCSU) within Microsoft’s global delivery organization partners with Microsoft’s largest strategic customers to design, migrate, modernize, and operate secure, resilient, AI-ready Azure infrastructure platforms. The role focuses on Azure Infrastructure, application innovation, and AI workloads, leading customer-funded technical engagements across migration, modernization, security, resiliency, and AI readiness. The Cloud Solution Architect will drive architecture, delivery outcomes, and Azure consumption while collaborating with global virtual teams and partners.
What you will do
- Lead architecture, migration, modernization, optimization, and AI adoption engagements for strategic enterprise customers across infrastructure, application, and AI solution areas.
- Enable AI-ready infrastructure by ensuring customer environments meet security, resiliency, data, and performance requirements for AI workloads at scale.
- Design secure, scalable, resilient, and production-ready solutions using Azure Infrastructure, Azure AI Foundry, OpenAI Services, AKS, App Services, Data Platforms, GitHub, and cloud-native architectures.
- Own technical delivery outcomes and committed milestones for customer-funded engagements, ensuring successful project execution and customer satisfaction.
- Partner with Customer Success Account Managers (CSAMs), Factory teams, Specialists, Engineering, and Partners to deliver One Microsoft outcomes following MCEM principles.
- Accelerate Azure consumption by identifying next-best workloads, expansion opportunities, and technical recommendations that drive customer business outcomes.
- Enable customers to build AI-ready environments by addressing infrastructure, security, governance, networking, application modernization, and data platform requirements.
- Support Factory execution through delivery oversight, risk management, escalation support, and technical governance, leading to customer satisfaction
- Contribute reusable intellectual property (IP), automation assets, architectures, and best practices that improve delivery efficiency and scalability across the organization.
- Act as the Voice of the Customer by sharing customer insights, product feedback, and adoption blockers with engineering teams.
- Deliver customer workshops, architecture reviews, technical assessments, Proof of Concepts (POCs), and production readiness activities.
- Continuously build technical depth through ongoing skilling, certifications, accreditations and participation in technical communities.
Skills used in this role
What the employer is looking for
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.
- 8+ years of experience in cloud architecture, infrastructure, application development, consulting, technical delivery, or solution architecture.
- Hands-on experience with Azure infrastructure services including compute, networking, storage, monitoring, backup, and security.
- Hands-on experience with Microsoft Azure services across infrastructure, modern applications and AI.
- Experience delivering migration and modernization projects using Azure Migrate, Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and Landing Zones
- Knowledge of security and resiliency principles including Defender for Cloud, identity, networking security, and business continuity & disaster recovery.
- Experience delivering customer-facing technical projects from design through production deployment, leading technical discussions with senior IT and business stakeholders
- Strong understanding of cloud architecture, security, resiliency, governance, and operational excellence principles.
- Ability to collaborate effectively across global, cross-functional, and virtual teams.
Preferred qualifications
- Azure certifications such as Azure Administrator, Azure Solutions Architect Expert, Azure Developer, Azure AI Engineer, or Security Engineer.
- Experience with hybrid and multi-cloud scenarios including Azure Arc, AVS, or regulated / sovereign environments.
- Exposure to infrastructure-as-code using Bicep or Terraform and DevOps practices.
- Experience supporting SAP on Azure, Linux, Windows Server, databases, or mission-critical workloads.
- Experience with cloud-native application development using AKS, App Services, Containers, API Management, GitHub, and DevOps practices.
- Experience with Azure AI Services, Azure AI Foundry, Generative AI, RAG architectures, AI agents, or machine learning solutions.
Benefits and support
- Flexible hybrid work model
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
Recent coverage
Microsoft News
Microsoft Announces First Quarter Results2026-10-28
Microsoft Security Blog
Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for AI Agent Management Platforms2026-11-03
Microsoft News
Emma Walmsley notifies Microsoft board of decision not to stand for re-election2026-11-04