Cloud Solution Architecture- Entry Level
Microsoft · Posted Oct 14
Software, cloud computing, artificial intelligence, and hardware services
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About the role
The Customer Experience and Success (CE&S) organization at Microsoft is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products, with a mission to help customers accelerate business value and AI transformation. This entry-level Cloud Solution Architect role focuses on designing and building AI and Agentic solutions on Copilot, Copilot Studio, Foundry, Fabric, Azure AI, App Services, GitHub, and data platforms. The role works with customer developers and engineers on technical engagements spanning architecture design, proofs of concept, and minimum viable products, with accountability for delivery excellence and successful deployment. This role is 100% Microsoft onsite or customer site only.
What you will do
- Engage with customer developers & engineers to understand their application, data, and AI priorities, and build secure AI & Agentic solutions that drive business value and customer satisfaction.
- Work on technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Copilot, Copilot Studio, Foundry, Fabric, Azure AI, App Services, GitHub, and data platforms.
- Leverage AI to automate and deliver repeatable processes that help customers achieve faster outcomes and deliver repeatable IP aligned with AI and Agentic Solutions
- Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
- Act as the Voice of the Customer by sharing insights and feedback with account teams to identify opportunities and remove adoption blockers.
- Maintain deep technical expertise and stay current with AI trends and technologies such as Copilot, Copilot Studio, Foundry, Fabric, Azure, AI, GitHub, Security solutions, while contributing to internal and external technical communities.
- Actively participate in onboarding, technical training, and ongoing skill development programs.
- Incorporate coaching feedback to improve technical accuracy, efficiency, and customer interaction quality
- Demonstrate a growth mindset by continuously aligning your skills to current and future customer needs
Skills used in this role
What the employer is looking for
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field OR equivalent experience.
- 1+ years' experience in AI/cloud technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
- Strong written and verbal communication skills.
- Ability to follow structured processes and work effectively in a defined support environment.
- Support a positive, inclusive, and customer‑focused team culture.
- Curiosity to take something apart to understand it, and the discipline to write down what you learned.
- Ability to follow a documented method precisely, and to say so clearly when it does not fit what you are seeing.
Preferred qualifications
- Technology Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
- Hands-on experience in AI technologies.
- Good written and verbal communication skills.
- Knowledge of Azure networking, compute, storage, and identity.
- Knowledge of SQL and basic Python.
- Exposure Microsoft Fabric, Azure Data Factory, or Azure Databricks.
- Understanding data pipelines and data lakes.
- Basic understanding of generative AI and enterprise data integration.
- Understanding of cloud security and monitoring.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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