Cloud Operations Senior Analyst
Teradata · Posted Oct 9
Cloud data warehousing, analytics, and enterprise artificial intelligence services
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About the role
This role works within Cloud Data Protection for the Cloud Ops L2 team at Teradata, which is responsible for all Backup, Archive and Recovery (BAR) operations across AWS, Azure and Google Cloud Platforms. The team manages Teradata's as-a-Service (VaaS) cloud offering, covering cloud network and security administration, provisioning, optimization and change management, and supports customers migrating from on-premise to cloud. The Cloud Operations Senior Analyst handles 24x7 VaaS environments for multiple customers, implements security and operations best practices, executes backup/archive/recovery of cloud data warehouses, and serves as first-level escalation and support for team members.
What you will do
- The Cloud Ops Administrator is responsible for managing Teradata’s as-a-Service offering on public cloud (AWS/Azure/GC)
- Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.
- Supporting the onsite teams with migration from On premise to Cloud for customers
- Implementing security best practices, and analyzing the partner compatibility
- Manages and coordinates all activities necessary to implement the Changes in the environment.
- Ensures Change status, progress and issues are communicated to the appropriate groups.
- Views and implements the process lifecycle and reports to upper management.
- Evaluates performance metrics against the critical success factors and assures actions for streamline the process.
- Perform Change related activities documented in the Change Request to ensure the Change is implemented according to plan
- Document closure activities in the Change record and completing the Change record
- Escalate any deviations from plans to appropriate TLs/Managers
- Provide input for the ongoing improvement of the Change Management process
- Manage and support 24x7 VaaS environments for multiple customers.
- Devise and implement security, operations best practices.
- Implementing development, production environment for data warehousing cloud environment
- Backup, Archive and Recovery planning and execution of the cloud-based data warehouses across all the platforms AWS/Azure/GC resources.
- Ensuring SLA are met during implementing the change
- Ensure all scheduled changes are implemented within the prescribed window
- First level of escalation for team members
- First level of help/support for team members
Skills used in this role
What the employer is looking for
- Minimum 3-5 years of IT experience in a Systems Administrator / Engineer role.
- Minimum 1 years of Cloud hands-on experience (Azure/AWS/GCP).
- Cloud Certification
- ITIL or other relevant certifications are desirable
- Service Now / ITSM tool day to day Operations
- Must be willing to provide 24x7 on-call support on a rotational basis with the team.
- Must be willing to travel – both short-term and long-term
- 4 Year Engineering Degree or 3 Year Masters of Computer Application.
- Excellent oral and written communication skills in the English language
- Teradata/DBMS Experience
- Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations
- Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
- Implement and support new and existing customers on VaaS infrastructure.
- Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc. ) and have experience with orchestration to develop a cloud solution.
- Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms: Azure
- Managed responsibilities as a Shift lead
- Should have experience in Enterprise VPN and Azure virtual LAN with data center
- Knowledge of monitoring, logging and cost management tools
- Hands-on experience with database architecture/modeling, RDBMS and No-SQL.
- Should have good understanding of data archive/restore policies.
- Teradata Basic
- If certified with VMware skills will be added advantage.
- Working experience in Linux administration, Shell Scripting.
- Working experience on any of the RDBMS like Oracle//DB2/Netezza/Teradata/SQL Server,MySQL.
Benefits and support
- Flexible work model
About Teradata
Teradata is a global enterprise software company specializing in multi-cloud data warehousing, analytics, and artificial intelligence solutions. Its flagship offerings, including Teradata VantageCloud and ClearScape Analytics, help organizations turn enterprise data into trusted, autonomous actions. The company serves leading global enterprises across industries such as financial services, retail, healthcare, and telecommunications.
- Industry
- Software
- Company size
- 5000-10000 employees
- Founded
- 1979
- Location
- San Diego, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
John Ederer
Chief Financial Officer
Louis Landry
Chief Technology Officer
Sumeet Arora
Chief Product Officer
Michael Hutchinson
Chief Operating Officer
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