
Cloud Operations Architect
Akamai · Posted Oct 13
Cloud computing, cybersecurity, and content delivery network services
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About the role
Akamai's Global Managed Cloud Operations team works to simplify the way people work in the cloud, managing monitoring and infrastructure so customers can focus on their core business. The team solves complex issues for Cloud and Compute customers, engaging with Engineering, Product, and Sales. As a Cloud Operations Architect, the role involves aligning customer needs with cloud solutions, resolving complex cloud and compute issues on Akamai Connected Cloud, developing operational support workflows, and mentoring the front-line team.
What you will do
- Having skills in aligning customer needs with cloud solutions and infrastructure management.
- Solving complex cloud and compute issues proactively for our customers on Akamai Connected cloud
- Developing operational support cadences and workflows as part of the Global Cloud Operations team
- Collaborating with cross-functional teams to solve challenges, identify deficiencies and assess the stability of customer cloud workflows
- Guiding and mentoring the front-line team with technical guidance and ensuring customers receive top-quality resolution
- Contributing to the growth of cloud and compute expertise through training, tech talks, knowledge base articles
Skills used in this role
What the employer is looking for
- Have 4+ years of experience supporting and orchestrating the public cloud, serverless platforms, microservices and a degree in CS or related field
- Have good understanding of cloud concepts with problem solving skills in VMs, Kubernetes, Networking, Security, Storage, and Databases.
- Have expertise in networking concepts, including DNS, TCP/IP, VPNs, CDN, and load balancing.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Akamai
Akamai is a global cloud computing, cybersecurity, and content delivery network company that powers and protects digital experiences online. Its distributed edge platform optimizes web and application performance while providing robust enterprise security solutions. The company serves major global enterprises across various industries, enabling scalable cloud infrastructure and advanced threat mitigation.
- Industry
- Cloud Computing
- Company size
- 11000+ employees
- Founded
- 1998
- Location
- Cambridge, Massachusetts, USA
- Funding stage
- Public Company
Funding
Public Company · $61.5M raised
- 2023-08-16Post Ipo Debt
Leadership
Chief Executive Officer & Co-Founder
EVP & Chief Financial Officer
EVP & Chief Technology Officer
Chief Operating Officer & GM, Cloud Technology Group
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