Category Associate
BlackBuck Limited · Posted Oct 6
Digital trucking, freight marketplace, payments, and fleet management services
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About the role
BlackBuck Ltd. is a fast-growing logistics and fintech platform, and this role sits within its transporter support function. The Support Associate ensures smooth communication with transporters and fleet owners, using Hindi and local regional languages to improve customer understanding, speed up issue resolution, and raise overall service quality. The role involves resolving transporter issues, handling escalations, and coordinating with internal teams for quick resolution.
What you will do
- Communicate with transporters & fleet owners in Hindi/regional languages
- Resolve transporters issues efficiently
- Handle escalations in the transporters 's preferred language
- Coordinate with internal teams for quick resolution
Skills used in this role
What the employer is looking for
- Fluency in Hindi (regional language preferred)
- Good communication skills
- Candidate should have their own laptop
Benefits and support
- Compensation and benefits are detailed in the job posting
About BlackBuck Limited
BlackBuck is a digital trucking platform that connects shippers with truck operators across India to streamline freight matching, payments, and fleet management. The company leverages technology to bring transparency and efficiency to the traditionally fragmented long-haul logistics sector. Through its application, it provides comprehensive solutions including tolling, fueling payments, telematics, and vehicle financing.
- Industry
- Logistics
- Company size
- 1001+ employees
- Founded
- 2015
- Location
- Bengaluru, Karnataka, India
- Funding stage
- Public Company
Funding
Public Company · $370M+ raised
- 2021-07-01Series E$67.0M
- 2019-05-01Series D$150.0M
Leadership
Co-Founder and CEO
Co-Founder
Recent coverage
Business Standard
Trucking startup BlackBuck's valuation crosses $1 bn, joins unicorn club2021-07-22