Store Manager
Tesla · Posted Nov 3
Electric vehicles, solar panels, and integrated clean energy storage solutions
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About the role
Tesla’s retail team drives sales and customer engagement for its products. This Store Manager role oversees store sales operations, recruitment, training, and development of a dynamic store team. The role focuses on customer service, operational policies, sales KPIs, and team performance, based in Mumbai and Delhi.
What you will do
- Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.
- Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals.
- Lead the interviewing and recruitment of candidates who possess the skills necessary to help achieve store goals.
- Train and develop a staff to consistently perform to company standard.
- Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities.
- Control store expenses, including staffing, supplies, and services.
- Adhere to processes regarding merchandise display and physical inventory.
- Experiment with and promote daily workflow efficiency improvements within local team, share proven best practices with peers and management.
- Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company.
- Your performance will be measured by your ability to manage a productive team of Tesla Advisors who are demonstrating strong sales performance and maintaining robust and active potential customer pipelines and who are actively engaging and signing up potential customers for sales follow up all while maintaining excellent customer satisfaction ratings for your store.
- Employee must seriously learn about the company and products related knowledge, and pass internal testing; otherwise he/she will not be able to meet the full time employee’s requirement.
- Other Responsibilities: Perform other related duties as assigned, based on the business need
Skills used in this role
What the employer is looking for
- 8+ years working experience in retail , industry and key account sales with proven track record to meet or exceed targets and goals , 3 years above team management experience.
- Excellent business development ability and business negotiation skills.
- Logic thinker. Sensitive to facts and sales data, excellent logic analysis ability.
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- Highly appreciate Tesla’s startup culture and equip with a startup mentality .
- Able to work under pressure, ability to manage team member and meet sales target in a fast-paced working environment.
- Exceptional self-management and self-learning ability
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
- Excellent written and verbal communication skills.
- Ability to communicate relevant information to all levels of the organization.
- Passionate dedication and ethical approach to sales management and operations.
- Team player. Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with.
- Strong knowledge and proven work experience with retail store operations and systems.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Tesla
Tesla, Inc. is an American multinational automotive and clean energy company that designs, manufactures, and sells electric vehicles, battery energy storage systems, and solar panels. Headquartered in Austin, Texas, the company is dedicated to accelerating the world's transition to sustainable energy through innovative technology and engineering. Its product ecosystem ranges from mass-market passenger cars and commercial semi-trucks to advanced energy generation and storage solutions.
- Industry
- Automotive
- Company size
- 125000+ employees
- Founded
- 2003
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $6.0B raised
- 2020-05-18Post Ipo Debt$5.0B
Leadership
Elon Musk
Chief Executive Officer & Director
Chief Financial Officer & Chief Accounting Officer
Senior Vice President, Automotive
General Counsel & Corporate Secretary
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