Cluster Head- Last mile - Chennai
Meesho · Posted Sep 22
Online marketplace, social commerce, and value-retail services
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About the role
Meesho's Fulfilment and Experience (F&E) team is a 100+ member group reimagining logistics from the ground up to take e-commerce to the masses in India, blending operations, supply chain know-how, analytics, and first-principles problem-solving. As Cluster Head LM, you will own the onboarding and training of last-mile partners, drive key operational metrics by regularly visiting partner facilities across cities in your cluster, and identify gaps to improve processes.
What you will do
- Own the onboarding and training of new partners for Last Mile operations in your cluster.
- Identify and onboard new partners onto the network on an ongoing basis
- Track and own the performance of different partners in your cluster
- Visit facilities to conduct audits and solve operational gaps
- Ensure compliance with operational processes
- Own and drive critical operational metrics end to end and achieve performance targets
- Continuously work towards identifying gaps and provide recommendations for improving our processes
Skills used in this role
What the employer is looking for
- Graduate or Post Graduate degree in any discipline
- 3-5 years of work experience in the e-commerce logistics domain
- Experience in partner onboarding and training in the Last Mile and sorting operations
Preferred qualifications
- Experience in control tower and field operations will be a plus
Benefits and support
- Monthly F&E happy hour sessions
- Informal team outings
- Internal virtual water cooler chat sessions
About Meesho
Meesho is an Indian e-commerce platform that enables small businesses, individuals, and manufacturers to sell products online across various categories like fashion, home, and beauty. Operating a zero-commission marketplace model, the company focuses on serving value-conscious consumers primarily in tier-2, tier-3, and rural regions. It has scaled significantly to connect millions of buyers with local suppliers and independent sellers.
- Industry
- E-Commerce
- Company size
- 1001-5000 employees
- Founded
- December 2015
- Location
- Bengaluru, Karnataka, India
- Funding stage
- Public Company
Funding
Public Company · $1.36B raised
- 2016-05-05Angel$350K
- 2017-10-01Series A$3.1M
- 2018-06-01Series B$11.5M
- 2018-11-01Series C$50M
- 2019-06-01Corporate Round$25M
- 2019-08-01Series D$125M
- 2021-04-01Series E$300M
- 2021-09-01Series F$570M
- 2023-09-11Secondary Market$52.5M
- 2024-05-11Venture Round$275M
- 2025-01-27Series FUndisclosed
Leadership
Founder & Chief Executive Officer
Co-founder & Chief Technology Officer
Chief Financial Officer
Chief Data Scientist, Head of AI and Demand Engineering
Recent coverage
Free Press Journal
Meesho Content Commerce NMV Grows 152% YoY, Powered By Homemakers And Young Graduates2026-10-06
Business Standard
Meesho share price surges 10% in two days on heavy volume after content commerce update2026-10-06
Bloomberg
India E-Commerce Firm Meesho Starts Taking Orders for $603 Million India IPO2025-12-04