Sr. Executive - Real Estate and Workplace
Zeta · Posted Oct 26
Modern core, credit and debit processing, and embeddable banking infrastructure for financial institutions
HyderabadFull-timeOnsiteSenior Level4–7 years₹7.0L–₹11.0L yearly<25 applicants
Banking TechFintechCloud ComputingAPI PlatformsPayment ProcessingCore BankingLate Stage
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About the role
Zeta is a banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers, with products spanning cards, payments, lending, and core banking. The Senior Facility Executive will manage day-to-day facility operations, housekeeping, cafeteria and pantry services, vendor management, general administration, inventory control, and workplace upkeep. The role focuses on maintaining service standards, closing complaints and snags timely, and ensuring a clean, safe, hygienic, and well-maintained workplace.
What you will do
- Manage day-to-day facility operations and general administrative activities.
- Monitor staff attendance and allocate daily tasks to shift supervisors.
- Coordinate with shift executives to prepare duty rosters and share them with the reporting manager.
- Conduct regular inspections of the front office, lobby, work areas, and restrooms to maintain high standards of housekeeping and upkeep.
- Ensure newspapers and magazines are available and appropriately placed in the front office.
- Plan and monitor weekend activities and ensure timely completion of assigned tasks.
- Prepare daily snag reports, track pending issues, and coordinate with internal teams for closure.
- Conduct regular facility inspections and verify that completed work meets the required standards.
- Ensure the workplace remains clean, organized, safe, and operationally ready.
- Oversee housekeeping, cleaning, pest control, pantry, and cafeteria operations to ensure hygiene, cleanliness, and service quality.
- Monitor housekeeping staff deployment, attendance, grooming, and work quality.
- Ensure regular cleaning and upkeep of men's and women's restrooms, common areas, and cafeteria spaces.
- Ensure bedspreads are sent for washing monthly and maintain appropriate records.
- Monitor cafeteria operations, food quality, freshness, presentation, and timely service during designated meal periods.
- Coordinate with cafeteria vendors to ensure adequate food availability, quality, hygiene, and adherence to agreed service standards.
- Conduct regular and surprise inspections of the cafeteria, dining areas, serving counters, and other food service areas.
- Collect employee feedback, address cafeteria-related complaints, and coordinate corrective actions with vendors.
- Monitor food consumption, wastage, and service efficiency and identify opportunities for improvement.
- Check pantry and housekeeping consumable stock levels, verify reorder requirements, and inform the reporting manager to initiate replenishment.
- Prepare and submit pantry and housekeeping consumption reports.
- Check vending machines and water coolers daily and coordinate with internal technicians to resolve faults.
- Ensure cafeteria equipment, refrigerators, water dispensers, and other appliances are maintained in good working condition.
- Review pending complaints and action items, prioritize issues, and drive timely closure.
- Coordinate with internal support teams and external vendors to resolve facility-related issues.
- Maintain complaint trackers and daily snag reports, ensuring clear ownership and closure timelines.
- Proactively identify operational challenges and keep managers informed of issues requiring escalation.
- Track recurring complaints and coordinate corrective actions to prevent recurrence.
- Follow up with relevant stakeholders to ensure service requests are resolved within agreed timelines.
- Coordinate with vendors providing housekeeping, cafeteria, pantry, pest control, and other facility-related services.
- Monitor vendor attendance, manpower deployment, performance, and service delivery against agreed standards.
- Verify the quality and completion of vendor work before confirming closure.
- Conduct periodic and surprise inspections to ensure compliance with service standards.
- Coordinate with internal technicians and relevant teams to resolve equipment faults and maintenance issues.
- Review cafeteria and other facility vendor invoices against agreed commercial terms, services delivered, and supporting documents.
- Maintain vendor performance records and escalate recurring service deficiencies.
- Monitor housekeeping, pantry, and cafeteria consumables and maintain adequate stock levels.
- Track consumption, verify reorder levels, and coordinate procurement approvals with the reporting manager.
- Maintain accurate stock registers, consumption reports, and supporting documentation.
- Monitor food consumption and wastage and support cost-control initiatives.
- Ensure materials and consumables are used efficiently and replenished on time.
- Organize, maintain, and coordinate administrative functions and departmental records.
- Handle filing, documentation, and maintenance of facility-related reports.
- Coordinate outdoor activities, liaison work, and follow-ups with external agencies and business stakeholders.
- Review and process vendor bills, ensuring supporting documents and service completion details are verified.
- Take ownership of pending follow-ups and coordinate with relevant stakeholders for timely resolution.
- Prepare operational updates and reports for senior management and the reporting manager.
- Maintain duty rosters, attendance records, inspection checklists, complaint trackers, and vendor documentation.
- Ensure smooth day-to-day operations and operational readiness of the workplace.
- Support planned facility activities, audits, inspections, and special events as assigned.
- Be available to support after-hours or weekend building-related activities when required.
- Take initiative in identifying improvement opportunities and resolving operational challenges.
- Ensure compliance ...
Skills used in this role
Facility OperationsGeneral AdministrationHousekeepingCafeteria ManagementPantry ManagementVendor ManagementInventory ControlProcurementCost ControlComplaint ManagementEscalation ManagementDocumentationTeam CoordinationInspectionAttendance MonitoringDuty RostersPest ControlFood QualityService StandardsStock ManagementInvoice VerificationWorkplace Upkeep
Benefits and support
- Compensation and benefits are detailed in the job posting
About Zeta
Zeta is a next-generation banking technology company that provides a cloud-native, microservices-based, API-first platform for financial institutions and fintechs. Its flagship Tachyon suite enables banks to rapidly launch and manage asset and liability products, such as credit cards, loans, checking accounts, and core banking features. The company serves major global financial institutions and has scaled to support millions of active cards worldwide.
- Industry
- Banking Tech
- Company size
- 1001+ employees
- Founded
- 2015
- Location
- San Ramon, California, USA
- Funding stage
- Series D
Funding
Series D · $390M raised
SoftBank Vision Fund 2MastercardSodexoOptum
- 2019-07-23Series C$60M
- 2021-05-24Series C$250M
- 2022-03-07Series C$30M
- 2025-02-11Series D$50M
Leadership
BT
Bhavin Turakhia
Co-Founder & CEO
RG
Ramki Gaddipati
Co-Founder, APAC CEO & Global CTO
Recent coverage
Zeta Global Press Release
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Zeta Global Press Release
Lalitha Stables named President, U.K., as Zeta brings together more than 120 employees and expands its local enterprise team2026-09-22