Business Analyst-Data Analytics
American Express · Posted Oct 16
Banking, credit card, payment network, and travel services
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About the role
Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe, developing strategic marketing partnerships that deliver differentiated value for Merchants and Advertisers. The Amex Offers team is seeking an Analyst to drive Amex Offers and Digital Media Analytics, collaborating with Marketing teams across the globe. The role focuses on enterprise priorities including revenue growth, offer adoption and merchant engagement, covering end-to-end project execution from problem definition and data analysis to developing storylines with insights and recommendations.
What you will do
- Use analytics to generate insights and partner with Amex Offers Marketing teams to drive higher offer redemption and merchant/ customer satisfaction.
- Drive consultative & strategic analytical projects focused on audience growth, industry & Amex offers based strategies
- Leverage the power of closed loop through Amex network to make intelligent and relevant insights
- Work with partners located across the globe spread across multiple business units
Skills used in this role
What the employer is looking for
- Translate unstructured requests into analytical strategies and convert the available information into actionable insights
- Ability to manage multiple requests with a quick turn-around
- Envision the bigger problem that the partners are looking at and structure possible what if scenarios
- Provide multiple solutions based on timeline and data availability
- Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
- Demonstrate learning agility, make decisions quickly and with the highest level of integrity
- Lead with a digital mindset and deliver the world’s best customer experiences every day
- 1-3 years of relevant experience in analytics domain, Data Science (Preferred)
- Bachelor's in Statistics/Mathematics/Economics/ Engineering with relevant experience
- Analytics & Insights & Targeting
- Python, SQL, Hive, PySpark
- Advanced Statistical Techniques
- Advanced Excel
Preferred qualifications
- Experience in the merchant/ consumer business
- Post Graduation in Management /Statistics/Mathematics/ Economics/Engineering
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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