BUK TESCO Bank Mobile IN - VP Product Owner
Barclays · Posted Oct 28
Banking, credit card, corporate, investment banking, and wealth management services
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About the role
Barclays' BUK TESCO Bank Mobile team builds and evolves digital banking offerings, driving innovation across the mobile product landscape with a focus on customer experience. The role sits within product ownership, managing the product backlog, roadmap and delivery of mobile app features spanning architecture, APIs, integrations and cloud-based services. As VP Product Owner, you will define product vision, author user stories, run Agile ceremonies with delivery teams, and act as the voice of the customer while managing risk and governance for live products.
What you will do
- Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization's overall strategy.
- Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements.
- Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story.
- Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully.
- Agile Events: Participate in key Agile events such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to keep the team aligned and focused on delivering the product backlog.
- Managing the Product Backlog: Responsible for creating, maintaining, and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy.
- Act as the Voice of the Customer: Continuously gather feedback from customers and end-users to understand their pain points and ensure that the product meets their needs and improves their overall experience.
- Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed-upon acceptance criteria and deliver business value.
- Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders, and marketing teams) to gather requirements, define product goals, and ensure that the product vision aligns with business objectives.
- Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs.
- Manage on-going readiness and 'run' activities of live products including monitoring, governance and approvals.
- Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalate as necessary those risks, and alignment between the product management and control functions.
Skills used in this role
What the employer is looking for
- Good understanding experience in SDLC, Agile, Scrum, and DevOps practices.
- Proven experience in architecture, APIs, integrations, and cloud-based services.
- Strong experience in Mobile App Development Lifecycle
- Mobile Architecture Concepts
- Mobile Security Best Practices
- App Store Release Processes
- App Store ratings and reviews
- Mobile Analytics Platforms
- Customer Journey Mapping
- Mobile app customer satisfaction (CSAT/NPS)
- Product value realization
- Experience with Agile tools such as Jira, AWS, DevOps, or Confluence
- Experience delivering API/integration change across the full lifecycle, working with engineering, architecture, and 3rd parties.
Preferred qualifications
- Strong stakeholder engagement and influencing skills
- Risk and Regulatory Requirements
- Excellent communication and presentation skills
- Ability to work with both technical and non-technical stakeholders
- Strong facilitation and negotiation skills
- Attention to detail and ability to manage multiple priorities
Benefits and support
- Compensation and benefits are detailed in the job posting
About Barclays
Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.
- Industry
- Banking
- Company size
- 93000+ employees
- Founded
- 1690
- Location
- London, United Kingdom
- Funding stage
- Public Company
Leadership
Group Chief Executive
Group Finance Director
Group Chief Operating Officer
Recent coverage
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