Banking Fraud & Scams Insight Analyst
Barclays · Posted Oct 27
Banking, credit card, corporate, investment banking, and wealth management services
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About the role
The role sits within Barclays' Banking & Fraud Strategy team, focused on end-to-end fraud and scam journeys across banking products. The team works across business, technology, operations, risk and control functions, using data, insight and journey mapping to shape product and control improvements. The Insight Analyst produces and maintains MI reporting, delivers analysis on complex data requirements, and supports AVP, VP and the wider strategy team using SQL, SAS, Python and related tooling.
What you will do
- Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth.
- Cross functional alignment: Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals.
- Risk and Control: Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions.
- Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives.
- Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company’s business goals, financial targets, and strategic vision, driving long-term business success.
- Data driven decisions: Monitor product performance through data-driven analysis and insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer.
- Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core of the product strategy and decision-making process.
- Business and financial acumen: Understanding pricing models, costs structures, and ROI to make financially grounded decisions regarding product development.
Skills used in this role
What the employer is looking for
- Strong understanding of end-to-end Fraud and scam journeys across Banking products.
- Experience in customer journey mapping, process design, and service blueprinting using relevant journey mapping tools for example Figma, Visio etc.
- Proven experience working in Agile delivery environments with hands-on use of Jira for backlog management, prioritization, and sprint execution.
- Strong analytical and problem-solving skills with experience working on large and complex datasets.
- Experience translating customer, business, and operational requirements into product solutions and enhancements.
- Ability to collaborate effectively with cross-functional stakeholders across Business, Technology, Operations, Risk, and Control functions.
- Expertise in SAS, SQL, Hadoop, Python and Advanced Microsoft Excel
- Strong SQL capability.
- Produce and maintain scheduled MI reporting.
- Deliver insight and analysis to support impact assessments and complex data requirements.
- Provide guidance and technical support to colleagues developing their own SQL capabilities.
- Ability to work with MI reporting and analytical outputs.
- Strong analytical mindset.
- Communication and stakeholder management skills.
- Ability to support AVP, VP and the wider Banking & Fraud Strategy team.
Preferred qualifications
- Fraud and scam knowledge, particularly focused on Non-Plastic transaction types, such as, cash , cheque, International Payments, Faster Payments, Faster Payments.
- Experience working within a financial institution.
- Broader fraud domain expertise.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Barclays
Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.
- Industry
- Banking
- Company size
- 93000+ employees
- Founded
- 1690
- Location
- London, United Kingdom
- Funding stage
- Public Company
Leadership
Group Chief Executive
Group Finance Director
Group Chief Operating Officer
Recent coverage
The Guardian
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Euronews
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