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AVP- CRES Commercial (Transport)

Barclays · Posted Oct 27

Banking, credit card, corporate, investment banking, and wealth management services

Pune, IndiaFull-timeOnsiteLead/Staff8–12 years₹25.0L–₹35.0L yearly53 applicants
BankingFinancial ServicesInvestment BankingCredit CardsWealth ManagementPublic Company
Full time

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About the role

CRES Commercial (Transport) supports workplace and facilities services at Barclays, including staff transport, mobility and vendor-delivered building services. The role maintains service standards, manages transport operations and third-party suppliers, and oversees budgets, risk, performance reporting and operational incident management. It is based in Pune and involves collaboration with facilities, health and safety, building operations and governance teams.

What you will do

  • To maintain service standards for workplace services, food and beverage services, event planning and other amenities, and collaborate with vendors to deliver on time and within budget.
  • Management of workplace budget activities to track expenses, forecast costs and identify potential cost saving opportunities.
  • Implementation of the Global Facilities Management Contract Governance schedule in Country, Region Site in line with audit requirements.
  • Management the Banks Global Facilities management Partner delivering of various building service facilities including catering, cleaning, document services, landscaping, waste management, transportation, through vendor coordination.
  • Collaboration with CRES Commercial to manage the facility budget activities through expense tracking, cost forecasting and the identification of cost saving opportunities.
  • Development and maintenance of business intelligence data of Global Facilities Management Industry standards including Service benchmarking, performance metrics, employee satisfaction and provide recommendations for improvement.
  • Identification of Facilities Management Industry innovative initiatives to drive continuous improvement, Hybrid working, productivity and Colleague Satisfaction and support the implementation process.
  • Collaboration with CRES H&S, Building Operations, Capital Projects and CRES Risk & Governance Management to Log, Manage and track any workplace related risks.

Skills used in this role

What the employer is looking for

  • Graduation in any discipline. A relevant qualification in transport management, logistics, operations, safety, facilities management or a related discipline would be an advantage.
  • Strong operational management capability, with experience of managing transport, mobility, logistics or a comparable high-volume service operation.
  • Experience of leading teams and third-party service providers in a service-focused and operationally demanding environment.
  • Good understanding of route planning, scheduling, capacity management, service monitoring and operational incident management.
  • Practical knowledge of safety, security, risk, control and regulatory considerations relevant to staff transport operations.
  • Ability to manage supplier performance against contractual commitments, service measures and agreed operational standards.
  • Experience of budget management, forecasting, invoice validation, cost analysis and financial control.
  • Strong analytical capability, with confidence in interpreting operational data and translating it into clear actions and recommendations.
  • Highly organised and structured, with strong attention to detail and the ability to manage multiple priorities and time-critical issues.
  • Calm and decisive approach to service disruptions, incidents and escalations, with a focus on colleague safety and service restoration.
  • Clear and persuasive written and verbal communication, including the ability to present operational information at a summary level.
  • Ability to work effectively with senior stakeholders, colleagues, suppliers and cross-functional teams in a complex organisation.
  • Commitment to service excellence, continuous improvement and the delivery of a consistent colleague experience.
  • Proficiency in Microsoft Excel, Microsoft Word and Microsoft PowerPoint, including preparation of operational analysis and management reporting.
  • Willingness to work flexibly to support operational requirements and travel where required.

Preferred qualifications

  • Experience of corporate staff transport operations, employee mobility, fleet operations, facilities management or workplace services.
  • Experience of managing outsourced transport services across multiple sites or locations.
  • Knowledge of transport management systems, booking platforms, vehicle tracking tools or similar operational technology.
  • Experience of supplier mobilisation, service transition, contract renewal or transport network redesign.
  • Advanced capability in Microsoft Excel, Tableau, Power BI or similar analytical and data visualisation tools.
  • A relevant professional qualification in transport management, logistics, operations, safety, facilities management or a related discipline.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Barclays

Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.

Industry
Banking
Company size
93000+ employees
Founded
1690
Location
London, United Kingdom
Funding stage
Public Company

Leadership

CV
C.S. Venkatakrishnan

Group Chief Executive

AC
Anna Cross

Group Finance Director

AC
Alistair Currie

Group Chief Operating Officer

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