Avionics Systems Customer Support Engineer (Communications, Navigation, Surveillance systems )
Boeing · Posted Oct 15
Commercial airplanes, defense products, space systems, and global aviation services
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About the role
The Boeing India Engineering & Technology Center (BIETC) is a 5,500+ engineer organization delivering R&D and engineering work across the global aerospace sector, including support for Boeing Commercial Airplane programs. This role sits in avionics systems customer support, resolving in-service issues on airplane Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, and Communications, Navigation, Surveillance systems. The engineer works directly with airline customers and provides 24/7 support across Boeing commercial airplane models including 737NG, 737 MAX, 747, 767, 777, 787, and 777X.
What you will do
- The primary responsibility in this role will be addressing and resolving in-service issues related to airplane Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems
- In this role, you will also be tasked with: working directly with airline customers to analyze Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems, developing and performing tests to ensure system designs meet operational and functional requirements, and monitor supplier performance to ensure system integration and compliance with requirements.
- The position requires flexibility to address emergent issues and support important airline meetings off-hours. This position may also require an occasional off-shift work schedule to support the fleet operating 24/7/365.
- Willing to support a 24/7 on-call rotation schedule and the ability to work variable shifts, including weekends or overtime
- You will be an integral part of supporting all Boeing Commercial Airplane models in-service and under development, including programs such as 747, 767, 777, 787, 737NG, 737 MAX, 777X, and the next generation of commercial airplanes.
- This position will focus on providing 24/7 support to Boeing commercial airplane customers
- Develops and documents moderately complex electronic and electrical system requirements
- Designs hardware, software and interface specifications.
- Tests and validates to ensure system designs meet operational and functional requirements
- Assists in monitoring supplier performance to ensure system integration and compliance with requirements
- Solves problems concerning fielded hardware and software over the entire product lifecycle.
- Research specific technology advances for potential application to company business needs.
Skills used in this role
What the employer is looking for
- Bachelor's degree in engineering with, 8-10 years or master's degree in engineering with 7-11 years and related work experience.
- Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zones
- Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.
- Must be very fluent in spoken and written English and have excellent communication style.
- Ability to mentor and teach subordinates and partners to accomplish project and departmental goals and objectives.
- Bachelor's in engineering or higher 8-10 years' experience with Bachelor's Degree in Electrical/Electronic/Aerospace Engineering or 7-11 years' experience with Master's Degree in Electrical/Electronic/Aerospace Engineering or equivalent degree.
Preferred qualifications
- Have experience working with Boeing 7XX series, EE Systems service engineering especially on Network & recording, cabin & display systems, Auto-Flight, Flight Management Systems & Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems
- Prefer candidate that is proficient in using ATA Specification aircraft maintenance documentation, including manuals, and service actions.
- Must have computer skill proficiency, including but not limited to aircraft-related systems, and proprietary software systems (for example, PDM).
- Fluent with MS Office products with knowledge of MS Project.
Benefits and support
- Relocation assistance within India based on candidate eligibility
- Employer willing to sponsor applicants for employment visa status
About Boeing
The Boeing Company is an American multinational aerospace corporation that designs, manufactures, and sells commercial airplanes, rotorcraft, rockets, satellites, telecommunications equipment, and missiles worldwide. The company operates through core segments including Commercial Airplanes, Defense, Space & Security, and Global Services, providing advanced solutions to customers in more than 150 countries.
- Industry
- Aerospace
- Company size
- 180000+ employees
- Founded
- 1916
- Location
- Arlington, Virginia, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
Executive Vice President and CEO, Boeing Commercial Airplanes
President and CEO, Boeing Defense, Space & Security
President and CEO, Boeing Global Services
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