Associate- Technology Vendor Management
American Express · Posted Oct 22
Banking, credit card, payment network, and travel services
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About the role
The Technology Vendor Management team supports the monitoring and evaluation of technology vendors and contributes to vendor management processes that ensure contract compliance and alignment with organizational objectives. The role sits within American Express Technology, working with vendor performance tooling, Service Level Agreements, and contractual and commercial terms. The Associate collaborates with product, business, and cross-functional teams to align vendor performance and technology initiatives with business objectives.
What you will do
- Supports the monitoring and evaluating of vendor performance to ensure compliance with contractual agreements
- Utilizes Technology Vendor Management tools to monitor and manage vendor performance
- Supports documenting business-related needs to support desired contractual or commercial terms and negotiation strategy positions
- Supports cross-functional teams to align vendor performance with organizational objectives
- Supports the communication of processes and requirements of Service Level Agreements (SLAs) and contractual information to others within Technology
- Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Skills used in this role
What the employer is looking for
- Advanced degree in Business Administration, Financial Management and/or comparable experience
- 3-5 years experience in vendor management processes and tools, contract management principles, procurement processes
- Knowledge of Microsoft Office Suite and data analysis tools
- Knowledge of financial management, data analysis, and Information Technology services
- Experience in technology project management
- Experience in working in a team-oriented environment and hands on with latest AI tools and ability to adapt to changing requirements
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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