Associate Principal, Trust and Safety, Shopping
Google · Posted Oct 30
Search engine, cloud computing, software, hardware, and artificial intelligence services
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About the role
The Trust & Safety team identifies and takes on the biggest problems challenging the safety and integrity of Google products, partnering with engineers and product managers to fight abuse and fraud across products in more than 40 languages. The Trust & Safety Shopping team's mission is to deliver safe and trustworthy shopping experiences to all users. This role ideates and manages high-impact user-safety projects, performs investigative fraud and abuse analysis, drives automation and workflow improvements, and mentors team members, including rotating on-call coverage.
What you will do
- Ideate and manage high impact projects which increase user safety, or improve user experience, in partnership with cross-functional stakeholders. Perform investigative fraud and abuse analysis, producing actionable insights and recommendations.
- Identify opportunities for new signals, automation, workflow improvements and operational efficiency gains. Subsequently drive solutions/projects to completion.
- Regularly mentor and provide guidance to team members.
- Perform on-call responsibilities on a rotating basis, including weekend coverage/holidays.
- Work with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.
Skills used in this role
What the employer is looking for
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in data analytics, Trust & Safety, policy, cybersecurity, or related fields.
Preferred qualifications
- Experience in roles related to business analysis, statistical analysis or Machine Learning.
- Experience in process/project management, with the ability to navigate and influence cross-team stakeholders.
- Ability to solve large unstructured business problems, preferably in fraud investigations and risk management space.
- Excellent process/project management, prioritisation, multitasking, analytical and problem-solving skills with the ability to process a high amount of data to drive business strategies and decisions.
- Excellent communication skills, with the ability to clearly communicate with multiple cross-regional and cross-functional stakeholders.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Google
Google LLC is an American multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. As a subsidiary of Alphabet Inc., it is widely recognized for services like Google Search, YouTube, Android, and the Gemini AI ecosystem.
- Industry
- Internet
- Company size
- 180000+ employees
- Founded
- 1998-09-04
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25M raised
- 1999-06-07Series A$25M
Leadership
Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Business Officer
Chief Executive Officer, Google Cloud
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