Associate Manager, Key Accounts Management(Startups)
Razorpay · Posted Sep 29
Online payment gateway, business banking, payroll, and financial services platform
Get a personal compatibility score
Add a resume for personal matches
About the role
Razorpay is a full-stack financial solutions company offering payment gateways, banking, and lending products that let businesses across India accept, process, and disburse payments, serving merchants from startups to large enterprises. As Associate Manager, Startup Accounts, this role owns a portfolio of high-growth startup clients, acting as a trusted advisor to founders and CXOs and positioning Razorpay's financial solutions to drive adoption and revenue growth. Day-to-day work spans strategic account planning, consultative sales, cross-functional collaboration with product and engineering teams, and representing Razorpay in the startup ecosystem.
What you will do
- Develop and execute strategic account plans for a portfolio of high-potential startup clients to maximize product adoption, revenue growth, and long-term partnership value.
- Cultivate and strengthen deep, lasting relationships with key decision-makers, including founders and C-level executives, within assigned startup accounts, serving as their primary strategic point of contact.
- Identify and proactively pursue new business opportunities within existing accounts by conducting thorough needs assessments and strategically positioning Razorpay's diverse suite of financial products.
- Collaborate seamlessly with internal product, engineering, and support teams to ensure successful client onboarding, efficient issue resolution, and the effective adoption of new features.
- Analyze market trends, competitive landscapes, and client performance data to provide actionable insights and inform strategic business decisions for both clients and Razorpay.
- Lead negotiations for complex commercial agreements and renewals, ensuring mutually beneficial terms that drive sustained client satisfaction and revenue targets.
- Represent Razorpay at prominent industry events, conferences, and startup ecosystem gatherings to enhance brand visibility and generate qualified leads.
Skills used in this role
What the employer is looking for
- Demonstrated expertise in Key Account Management and B2B Sales, with a proven track record of managing and growing strategic client relationships, particularly within the startup ecosystem.
- Strong consultative sales capabilities, adept at understanding intricate business challenges and crafting tailored financial solutions that deliver tangible value.
- Exceptional communication, negotiation, and presentation skills, enabling effective engagement with C-level executives, founders, and diverse stakeholders.
- Proven strategic thinking and analytical abilities to identify growth opportunities, anticipate client needs, and navigate complex market dynamics.
- High degree of proactivity, self-motivation, and resilience to thrive in a fast-paced, target-driven environment with ambitious growth objectives.
- A solid understanding of the fintech landscape, digital payments, SaaS business models, or the broader startup ecosystem is highly desirable.
- Bachelor's degree in Business, Engineering, or a related field; an MBA from a premier institution is a significant advantage.
- Ability to work effectively in an on-site, collaborative team environment based in Bangalore, fostering strong internal and external relationships.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Razorpay
Razorpay is India's leading omnichannel payments and full-stack financial solutions company, providing an extensive suite of products to accept, process, and disburse digital payments. Beyond payment gateways, the company offers neo-banking solutions via RazorpayX, business loans, payroll management, and corporate credit cards. It serves millions of businesses ranging from startups and SMEs to large enterprises globally.
- Industry
- Fintech
- Company size
- 3000+ employees
- Founded
- 2013
- Location
- Bengaluru, India
- Funding stage
- Public Company
Funding
Public Company · $742M raised
- 2021-12-19Series F$375M
- 2021-04-19Series E$160M
- 2020-10-12Series D$100M
- 2018-07-05Series C$75M
- 2016-07-12Series B$20M
Leadership
CEO and Co-founder
MD and Co-founder
Chief Operating Officer
Chief Financial Officer
Recent coverage
Razorpay Press Release
Razorpay Launches Vulcan, India's First AI Payments Foundation Model, Fueled by NVIDIA and AWS2026-09-07
Outlook Business
Razorpay Merchants Can Now Accept Apple Pay Online and In-Store2026-10-01
The Paypers
Razorpay plans confidential IPO filing in India targeting USD 600 mln raise2026-04-20
Razorpay Press Release
For the First Time in India, Businesses on RazorpayX Can Now Bank with AI Agents That Work While They Sleep2026-06-01