Associate Manager, Forecasting
DoorDash India · Posted Sep 21
Software development, engineering support, and technology services for a global local commerce platform
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About the role
The Workforce Demand Forecasting team is part of Global Support and Integrity Operations. We help DoorDash deliver reliable, efficient, and high quality support by translating business activity into demand forecasts and actionable planning insights. Our work informs customer experience, workforce investment, operational readiness, and cost, partnering with Workforce Management, Operations, Finance, Business Intelligence, Data Science, Product, and Engineering. We are seeking an Associate Manager to lead a defined set of Forecasting workstreams and strengthen the team’s operating model, owning workstream performance end to end, including forecast quality, prioritization, business readiness, stakeholder alignment, and continuous improvement, while guiding and developing analysts.
What you will do
- Forecasting Performance and Business Readiness
- Lead demand forecasting across designated business lines and workstreams, with accountability for forecast accuracy, assumptions, risks, and recommended actions across planning horizons. Ensure forecasts reflect key demand drivers, including initiatives, promotions, operational changes, and seasonality, while establishing consistent mechanisms for performance reviews, root-cause analysis, and continuous improvement.
- End-to-End Workstream Leadership
- Serve as the primary Forecasting leader for assigned workstreams. Set priorities, align stakeholders, manage delivery, and make informed tradeoffs based on customer impact, operational risk, financial impact, and team capacity. Translate complex findings into clear recommendations and decision requests for senior leaders.
- Strategy, Scale, and Process Improvement
- Identify and lead opportunities to improve forecasting methods, planning processes, data quality, systems, and automation. Build scalable solutions that improve accuracy, efficiency, and decision quality while adapting operating models to the needs of each business line.
- Data and Technical Partnership
- Partner with Data Science, Business Intelligence, Data Engineering, and Software Engineering to shape forecasting capabilities. Define requirements for models, metrics, dashboards, datasets, and planning tools, resolve data and pipeline issues, and influence the roadmap for automation and machine learning.
- Talent Development and Operating Excellence
- Coach analysts across forecasting, analytical problem solving, stakeholder management, and executive communication. Set clear expectations, strengthen accountability, standardize best practices, and help team members expand their judgment, scope, and cross-functional influence.
Skills used in this role
What the employer is looking for
- You have a Masters Degree in a Quantitative field +4yrs of relevant experience OR a Bachelors in a Quantitative field +6yrs of relevant experience
- You bring strong experience in forecasting, demand planning, workforce management, operations strategy, business analytics, or a related field, with the ability to connect analytical insights to business decisions.
- You are highly proficient in SQL and Excel and can build and evaluate dashboards, metrics, models, and analytical tools across platforms such as Tableau, Sigma, Power BI, QuickSight, or Looker.
- You can translate ambiguous business problems into structured analyses, clear recommendations, and executable plans. You understand how to balance customer experience, operational performance, cost, and scalability.
- You have led complex, cross-functional initiatives from problem definition through implementation and measurement. You work effectively with Data Science, Business Intelligence, Data Engineering, Software Engineering, Operations, and Finance, and can influence without direct authority.
- You communicate clearly with individual contributors, cross-functional partners, and senior leaders. You exercise sound judgment, prioritize effectively across competing workstreams, and know when to escalate risks, recommend tradeoffs, or challenge existing processes.
- You are curious, proactive, and motivated to improve the DoorDash support ecosystem through better decisions, stronger operating mechanisms, and scalable solutions.
Benefits and support
- DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
- We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
About DoorDash India
DoorDash Technologies India Private Limited acts as an Indian subsidiary and engineering/technology hub for DoorDash, Inc., supporting its global local commerce and delivery platform operations. The entity operates primarily as a corporate and technical setup in India rather than a consumer-facing delivery marketplace. It provides core technological backing, research, and software development services to the parent company.
- Industry
- Software & IT Services
- Company size
- 50-100 employees
- Founded
- 2020-01-23
- Location
- Pune, Maharashtra, India
- Funding stage
- Public Company
Funding
Public Company · $2.5B raised
- 2020-06-18Series H$400M
Recent coverage
The Hindu
DoorDash Opens First India Office in Hyderabad, Plans to Scale Workforce to 3,0002026-09-30
Analytics India Magazine
DoorDash Opens First India Hub in Hyderabad, Plans to Scale Team to 3,0002026-09-30
Times of India
DoorDash Makes a Dash for Hyd with First India GCC Hub with Plans to Hire 3,000 Over Next 2 Years2026-09-30